Veterans Education Certification Information

Veterans Education Benefits Certification Information

COVID-19 Veterans Benefits Update
as of 3-18 @ 2pm

To our Student Veterans:

Please check here for the latest information as it pertains to VA benefits certification at LCC and COVID-19. The situation is changing often, and this site will be updated to keep you informed. Contact us by email for anything specific not addressed here.

Please monitor the COVID-19 page for all LCC updates.

We understand that this is a very uncertain time, especially as it relates to your Veterans Education Benefits. Our goal is to provide you with the most recent and updated information that we have about the certification of your benefits what we will do to work with you over the next few weeks to ensure you have the information you need to be successful this spring term.

Our services have gone remote. We have adjusted our service methods to focus on the use of email. Rest assured, we'll process your certification and we are communicating with the necessary LCC departments, personnel, and the VA to ensure your processing is minimally impacted.

How To Contact Us

Please contact us by email at We are monitoring this email during work hours. You can also use Google Chat For either option, you need to send from your LCC email or be logged in to your LCC email when using the chat function. This is to ensure we can confirm who we are communicating with. New students can use a personal email, until your LCC email is established.

VA Planners

We will need to continue the coordination between you and your academic advisor to ensure we're remaining VA compliant. To make this as easy as possible, if you have not submitted a spring term planner, here is what you can do. Contact your academic advisor, and ask them to help coordinate your VA planner. Provide your name, L#, declared program, and the classes you want to take. This is the same information you would have listed on your paper planner. Your advisor will review this, concur that you are in alignment with your program, and they will email that to us. We will accept the emailed planner to report your enrollment to the VA. As always, please keep advising and our office informed if you make any schedule changes. Once your planner is reviewed, we will notify the VA and you should receive an email from them confirming your certification was submitted.


How will my benefits be impacted due to the first day of class now starting 4/6? (Updated 3/27)
As of now, we’ve been instructed by the VA to not make any certification adjustments as a result of COVID-19. Therefore, we have not changed the original start date of the term. Students need to be aware it’s possible we may need to retroactively report the shortened term length, and that may impact your stipend. We will await further VA guidance before making any changes and we will inform all VA registered students before making a change.

Is there any impact of classes being moved to a remote/online format, that were originally classroom instruction? (Updated 3/27)
Based on the new law, Post-9/11 GI Bill ® students who pursue resident courses converted to an online modality solely due to COVID-19 will continue to receive the Monthly Housing Allowance (MHA) rate for resident training. The law only authorizes this special authority from March 1, 2020, to December 21, 2020. The new law applies equally to current and new students enrolled in the converted courses. Note: Other types of changes to a student’s enrollment status may affect payments. Non COVID-19 related changes must still be reported per normal requirements. Examples: class withdrawal, registering for a class after the term has started, no-show drop.

Will there be any impact on tuition and fee payments when only the modality changes within a term due to COVID-19? (Updated 3/27)
Tuition and Fees reporting requirements will not change due to COVID-19 national emergency, nor will VA’s rules for benefit payments. Note: All standard adjustments and amendments still apply to non-COVID-19 circumstances. As per our normal procedures, we will begin reporting tuition and fees to the VA after the add-drop with refund period. This reporting will begin in week 2 of spring term. You should receive a routine VA generated email saying an adjustment/amendment was processed.

Is there any change to students taking remedial class (Math or Writing below 100 level) and those classes now being taught online? (Updated 3/27)
Based on the new law, an approved educational institution which converts an approved resident Remedial/Deficiency course to an online training modality for that course (distance learning), may continue to certify those credit hours to the VA as resident credit hours during the authorized timeframe: March 1, 2020, to December 21, 2020. Note: If a remedial course (those below 100 level) is designated as online on your registration, as opposed to a classroom course that was converted to online, that course cannot be certified per VA rules. Be sure you register for the applicable classroom remedial course, if required.

Thank you very much for your patience during this time. We will inform you of any changes to VA certifying when we have it and don’t hesitate to email us if you have questions.

Please stay safe and please let us know if there are any resources we can provide you for success in your spring term courses.

- Sam Evans

News & Information

Questions? Email us at

Submit a new VA term planner each term:

Every term, students wanting to be certified for VA education benefits must submit a new VA term planner. Planners need to be signed by your academic advisor. Download the planner here.

Maxwell Student Veteran Center

Veterans Crisis Line (and information resources)

Website: Veterans Crisis Line
Phone: (800) 273-8255 Press 1
Text to: 838255
Confidential support 24 hours per day, 7 days a week, 365 days per yea

Veterans Education Benefits Certification Information

This office assists students with using VA education benefits at Lane Community College. The veterans coordinator is responsible for ensuring students are complying with VA educational benefit rules and certifying student enrollments to the Department of Veterans Affairs.

Prepare for certification:

Apply for VA education benefits and obtain your certificate of eligibility from the VA. Visit with a veterans benefits coordinator, complete a term planner with your advisor, submit to veterans coordinator for processing. We are located in Bldg. 1, Lobby. Sign-in on the computer at the front entrance and a veterans coordinator will assist you.


  • Students using Veterans Education Benefits for the first time at LCC must contact the Veterans Benefits office to complete forms to setup your VA account at LCC. We're located at the location shown below. You can also phone or email us and we'll walk you though the setup process. If you do not contact us, we will not be able to connect your account with the VA and report your enrollment.

  • Student Veterans wanting to be certified for VA education benefits must submit a new VA term planner each term. Planners need to be signed by your academic advisor. Download the planner.

  • Students are responsible for ensuring certifying officials are informed of all changes to classes, schedules, or credits. Not doing so may impact your VA certification and the benefits paid by the VA.

Veterans Education Benefit Office
Location: Bldg. 1, Lobby
Phone: (541) 463-5663 or (541) 463-5683
Fax: (541) 463-4196

Hours: Monday - Friday, 8:00am - 5:00pm
(Closed during lunch 11:30 - 1:00, hours subject to change)

VA School Certifying Officials:
Sam Evans and Stacey Vasquez - Note: Sam and Stacey are not VA employees