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New Student Welcome: Connect with your new student community and resources

The entire week before fall term starts is for welcoming you to college and making sure you’re prepared for a great term! Check out and register for all the different activities going on to help you start your school year strong.

Resource Fair

On Friday, September 25, from 1-3pm, attend our virtual resource fair and learn even more about all the different resources to help you succeed at LCC. Learn more about resources like:

  • First Year Experience
  • International Programs & Study Abroad
  • Mental Health & Wellness Center
  • Multicultural Center
  • and more!


Link will not be active until the sessions starts.

Digital Backpack Series: Getting Ready for Week 01

Get ready for being an online student at this Zoom session.

In the session, drop by the Student Help Desk (SHeD) Zoom room to talk about any of the following topics:

  • meet SHeD, tutoring, and Early Outreach support team.
  • practice using Zoom and Moodle, and make sure you are set with email and other tools you will need.
  • learn how to set up tutoring appointments and how to prepare for tutoring.
  • talk with staff about how to manage being an online student and what to do to set yourself up for success during week one.

SHeD is available all week to provide support. Drop into the SHeD Zoom room any time between 2:00 and 4:00 Monday, Wednesday, Thursday, and Friday and/or after the Welcome event between 3:00 and 5:00 on Tuesday.

We can’t wait to meet you!

For more information, contact Academic and Tutoring Services at tutoring@lanecc.edu or the SHeD at shed@lanecc.edu.

  • September 25 2:00-4:00

New Student Welcome Recording


Frequently Asked Questions from the New Student Welcome

Q: Is the system accepting credit card payments for classes for fall term yet?

A: Yes, please login to your myLane student portal and click the myfinances tab then under the myAccounts- payment section click the make an online payment link and follow the instructions.

Q: When your class says "virtual" for meeting time does that mean zoom or online work through moodle?

A: If a class has a virtual day(s)/time(s) then this means the class will be meeting via zoom on those day(s)/time(s). This also means the instructor may have the class set up on moddle as well. Please make sure to login to moodle on a regular basis.

Q: What kind of costs do Financial Aid Cover?

A: Financial Aid covers tuition, fees, and personal expenses. For more information click the following link: https://www.lanecc.edu/financialaid/step-1-file-your-fafsa. 

Q: Why does one of my classes start on October 1st instead of September 30th?

A: The first day of classes is Weds. Oct. 30th. If you are registered for a Mon/Weds course your first day of class is Sept. 30th. Now, if you are also registered for a Tues/Thurs course then your first day of class is Oct. 1st.

Q: When does financial aid or grant money come in? Does the money due get directly paid or does the money go into an account for you to pay?

A: You can find the financial aid disbursement schedule here: https://www.lanecc.edu/financialaid/step-3-get-paid. The funds are applied to your tuition bill first, and if you have any funds left over they will come directly to you either through direct deposit or a debit card through BankMobile. Please visit that link for more information, or contact our Financial Aid department directly at finaid@lanecc.edu or 541-463-3400

Q:How Do I Access Moodle?

A: Moodle can be found here: https://classes.lanecc.edu/! It can also be found at the bottom of every Lane webpage. You can use your myLane log in information to access it

Q: I haven’t heard from one of my professors. How should I expect to receive the requirements for the classes and/or zoom links?

A: You should be hearing from your professors at your Lane student email account, and/or via Moodle. If you haven't yet and you have questions, feel free to contact your professors directly and they should be able to help.

Q: I need to mail my tuition payment, what is a good address for that?

A: Your tuition check should be mailed to the following address:

Lane Community College/Bursar

PO Box 50850

Eugene, OR 97405-0999.

Please include your L number on the check or in the envelope as well. If you have any additional questions about this, please contact our Enrollment Services department here: https://www.lanecc.edu/esfs/contact.

Q: What can the SHed help with?

A: The SHeD, or Student Help Desk, is there to help students with their technical assistance needs. They do have a select number of Chrome books and laptops you may be able to check out. They can also help with Moodle, myLane, WiFi access, and other academic technologies. https://www.lanecc.edu/shed

Q: For people who got the Oregon promise cut, will they still get the 2 years payed, or are they just getting a loss?

A: Due to state funding limitations, Oregon's Student Access Commission (OSAC) lowered the Family Expected Contribution (FEC) for grant applicants, making a small group of students ineligible for the grant even though they may have been told in Spring that they would be eligible. More information can be found here, under the heading "Awarding Update for 2020". This decision does not impact Federal Financial Aid or other grants and scholarships. If there are any updates to this ruling, students will be notified by OSAC.


Q: How do I add the First Year Experience Class to my schedule?

A: Go to our FYE page: https://www.lanecc.edu/firstyearexperience/first-year-experience

Under the orange "Welcome to Lane!" at the top, you'll see the step by step instructions

Q: Is there a recommended number of credits you should take your first term?

A: If you want to complete your 90 credit degree you will need on average 15 credits per term or 45 credits per year. In the end, it is important for the students to meet with an Academic Advisor to discuss what their goals are, what math or writing skills they have, etc. Each student follows his/her own path.

Q: Is the Moodle and MyLane log in the same?

A: Yes

Q: How can I get a webcam?

A: You can purchase one through the Titan Store, Internet, or locally.

Q: Do students still need to buy course materials at the Titan store or will instructors provide materials by email?

A: The Titan Store is one option through which you can get your course materials. Another option is Open Educational Resources that may have course materials for a class you are taking https://www.lanecc.edu/oer Your professor may also provide course materials directly.