Keep Learning

Everything's Going Remote/Online—For Now

Please see the COVID-19 communication page for the most recent updates about where and how classes are proceeding.

Worried about taking an online course? We've got help available! Get help and get ready now with the resources below. Whether you've never been on (and never heard of) Moodle before or you're a complete online expert, there's support available to help you navigate the next few months. 

Check in to the Lane Support Hub in Moodle to get academic or technology help, share tips, and virtually hang out while we navigate this weird time.

Click the + signs below to get more information.

I've never used Moodle. Help!

Don't panic! We are here to help.

What is Moodle?
  • Moodle is the site where Lane's remote/ online courses live. Your instructor will likely provide some class resources through Moodle during the first three weeks.
How do I get to Moodle?
  • From any internet browser, visit
  • Click the log-in button.
  • Enter your L# and your long MyLane passphrase.
  • You're in Moodle!
Can I try it out?
  • Yes! We have a friendly, open-to-all support and resources "course", called the Lane Support Hub, going on now.
  • To join, follow the link above
  • Log in with your L# and passphrase
  • That's it! All students are automatically part of the Hub already. Click on the New to Online Learning section for more resources.

View the following video to get started:

What about arts/labs/PE classes?

Wondering how a class that usually requires hands-on or physical work will translate with the new physical/social distance requirements?

The good news is that most courses can be moved to online or remote learning experiences, and Lane plans to offer creative, meaningful versions of these courses in spring. Instructors are working diligently to provide an experience that still meets the outcomes you wanted.

For those wondering about science courses in particular, lab classes that are offered online will still count as lab classes even while public health and safety means we can't be together in the LCC labs.

In the event that a course cannot be moved online and must be canceled, you should receive notice just as you would if a course had to be canceled for low enrollment. Please reach out to your instructors or the division/department offices if you're worried about a specific class and its status.

How do I study for/keep up in remote/online classes?

Remote learning and online classes have some real differences from face-to-face courses. During a temporary move to online, you'll probably have to adjust how you learn and study. We can help!

  • Look for clear communication from your instructors about how class will be held. Many courses will move to Moodle during the remote period, but some may continue through email or other means.
  • Once you know the how, focus on when. Are you still able to spend the scheduled time "in class"? If not, let your instructors know as soon as possible, and work on a plan to make sure you're counted as "present" for any class activities.
  • Complete work in the first week. This is critical! All classes will require some form of interaction during week 1; students who do not complete first week assignments may be dropped from their courses.
  • Form a study habit: Learning online will require new habits! Many of us rely on in-person class to build our study habits. Now, you'll have to choose what's going to work best. Form good remote study habits with these tips:
    • Review your course schedules and syllabi; plan to dedicate at least as much time to these classes as you might have when they met in person. For a three-credit class meeting three times a week, the minimum at home time would be three hours, but six may be more likely (three hours of class + three completing homework).
    • Plot out blocks of time during the week when you can attend to class work.
    • Whenever possible, pick a time of day when you usually feel most productive.
    • Don't cram all study time into one day (or into long last-minute blocks). While this is sometimes necessary, it's not productive: You'll remember less and be more inclined to be frustrated by complex homework.
  • Stay on top of work: It's easy to let deadlines slip past when there's no face-to-face space to turn things in. If you're falling behind, communicate early and often with your instructors.
  • Learn from others: Have a tip? Need to hear from someone really going through this? Join our ongoing support space/course to find out what other students are facing and to get more tips on remote learning!

How do I communicate with my instructor?

Your Titan email address ( is where official college communications will be sent, and it is the best address to use when reaching out to an instructor. Find their email in MyLane. Need help accessing your email for the first time? Check out this instruction guide.

Instructors may also provide other methods of online contact, including Moodle messages and Zoom meetings and chats. Want to practice? Check in to the New to Online section of the Student Support Hub for a chance to test everything out together!

How do I access Zoom?

The minimum requirement to access most Zoom meetings is just having a regular (not necessarily smart) phone. To see what's happening, you'll need a computer or smartphone. See our instructions and guidance for students using Zoom.

If you do not have access to the Internet, you can call the division and department offices on campus for assistance: check out the A-Z directory for phone numbers and contact info.

Where can I get help with everything else (advising, housing, food, etc.)?

We know this is a difficult time. Resources we've all counted on may be unavailable or on wildly different schedules. Here are some resources that may help you make Spring term as successful as possible. A more extensive list can be found on the COVID-19 Service Availability page.

Campus Resources:

The Library

Food resources

Food (including the LCC Rainy Day Food Pantry) is not currently available on campus during our physical campus closure. Check the service availability site for details.

  • 4J Schools are providing summer meals to ANY child, 18 or younger, no matter whether they are enrolled in 4J schools or not, at six sites:
    • Arts & Technology Academy, 1650 West 22nd Ave. (back by roll up doors)
    • Awbrey Park Elementary School, 158 Spring Creek Dr. (TBD)
    • ECCO, 200 N. Monroe St. (lobby)
    • Holt Elementary School, 770 Calvin St. (back cafeteria door)
    • Howard Elementary School, 700 Howard Ave. (lobby)
    • South Eugene High School, 400 East 19th Ave. (back cafeteria door)
  • Food for Lane County has provided a list of all area food pantries, including the mobile pantry, and their availability.
  • SNAP (food stamp) benefits have been extended. If you've recently lost your job or lost SNAP benefits, you may be eligible to reapply.


  • The City of Eugene has compiled a website with resources related to housing for the Eugene/Springfield area
  • #RealCollege Guide to further assistance (nationwide food, childcare, work/employment, etc.)

Need Internet?

Here are a few resources that can help improve your access to information, news, and class, and help you stay connected to friends and family:


Search specific offers for free or low-cost internet based on your address.

Free WiFi

  • The city of Eugene offers free wifi in parts of the city.
  • Comcast is also offering free wifi access -- please be aware when using this map that some of the listed locations are private residences, not businesses. Parking near businesses with open Comcast wifi is the best option.
  • Ray's Supermarket in Oakridge is also providing free wifi in its parking lot for students.
    • Please contact the Student Help Desk for password/connection information for Ray's.

Comcast Internet Essentials (free for 60 days):

To qualify, students must:

  • Live in an area where Comcast Internet Service is available. Check your address at the Xfinity site.
  • Be eligible for public assistance programs like the National School Lunch Program, housing assistance, Medicaid, SNAP, SSI, and others.
  • Not have subscribed to Comcast Internet within the last 90 days.
  • Not have outstanding debt to Comcast that is less than one year old.

To sign up, students go to the Comcast Internet Essentials site or call 1-855-8-INTERNET (1-855-846-8376) between 5 a.m. and 9 p.m.

Note: After the 60 days of free internet, if you chose to stay with Comcast Internet Essentials, regular internet is $9.95/month.

Spectrum Internet Assist (free for 60 days):

To qualify, students must:

  • Live at a serviceable address. Check your address by calling 844-488-8395 or visiting the Spectrum website. (FYI, it seems like no address within the zip codes 97477, 97405, 97404, or 97448 are serviceable, but definitely double-check for yourself if you live within one of those zip codes. 97424 seems to have some serviceable addresses.)
  • Be a K-12 or college student (you must verbally state that you are a college student).
  • Not have past due balance through Spectrum. If you do, you must pay your balance
  • Not have subscribed for internet services with Spectrum in past 30 days.

To sign up, call 844-488-8395 (hold times are currently 30-60 minutes). If you qualify, Spectrum will send you a modem & router and give you technical assistance with setting up the internet.

Note: After the 60 days of free internet, if you chose to stay with Spectrum, regular internet is $54.99/month.

Oregon Public Utility Commission Lifeline ($12.75/month discount off current internet service)

To qualify, students must:
  • Already have internet service through a participating company (see list on the online application)
  • Be receiving SNAP, Supplemental Security Income (SSI), or Medicaid Not have anyone else in the household receiving an Oregon Lifeline benefit, including the free phone offer (you can qualify for a free cell phone, including unlimited minutes and 3G of data for a limited time due to COVID-19 -- see the Free Service Providers and How to Apply page on the Oregon Public Utility Commission website -- but you can only choose the free phone or the discounted internet, not both).

To sign up, students must fill out the application online.

Mobile carriers:

Four major mobile phone carriers have agreed to provide additional broadband access for smartphones during the COVID19 pandemic. See the FCC announcement for more details and to find out which carriers may be offering more/unlimited data.