Getting Help With Classes

Lane Online power buttonGetting Help With Classes

Student Help Desk

  • Walk-in: Learning Commons – 2nd Floor Center Building Lobby
  • Hours: Monday-Thursday, 8 a.m.–5 p.m. 
  • Email: SHeD@lanecc.edu
  • Phone: (541) 463-3333
  • Online Help: help.lanecc.edu (Live Chat available during open hours, click the green "Live Help" button)

Contact the Student Help Desk for technical issues and problems with Moodle. For specific questions about your course (i.e. exams, assignments, due dates), contact your instructor.

Resource Centers and Tutors

Do It Yourself (DIY) and Self-Help for Online Learning:

Prepare to learn

Getting The Most Out Of Your eLearning Course: 10 Study Tips For Online Learners

Steps you can take before the term starts that will make you more successful:

  • Find out what date the course starts and put it on your calendar.
  • Figure out what computer equipment and internet access you need and plan to use.
  • Test out the equipment with the hands-on how to Moodle course.
  • Plan a weekly routine to manage your time during the term.
  • Set goals for the term.
  • Choose a distraction-free learning space.
  • Arrange for the support you need to take on this new challenge.
  • Obtain textbooks and school supplies needed for the course.