Refund Information When Dropping a Class
Before dropping a class, view the online refund schedule and make sure you know how dropping a class will impact you.
Dropping a Class
Use myLane to drop any classes you do not plan to attend. You are responsible for making any necessary changes to your schedule by the refund deadline. Lane will refund 100% of your tuition if you drop by the deadline. If there is a hold on your myLane account, you will not be able to drop a class in myLane. Instead, go to building 1 and speak with someone in the Enrollment Services to drop that class. For this reason, it is best to drop a class during Enrollment Services hours.
Check your schedule after making any changes and before the refund deadline. It is possible to scroll schedule options with the mouse scroll wheel, changing your schedule unexpectedly.
To obtain a refund, YOU must drop your class by 11:59 p.m. on the Sunday of the first week of the term. (Exception: for classes less than 4 weeks, drop the class at least three days before the class begins to receive a refund.) Once you have made changes at/before the refund deadline, make sure that the classes you have dropped are no longer on your schedule. Confirm the deadline on the online refund schedule.
To see if you have obtained your refund money, visit Bank Mobile's website.
Refund Request Form
If you have a documented medical emergency or significant reason why you have to drop a class after the refund deadline, fill out the online Refund Request Form. Your request will be reviewed by the Refund Request Committee, and you will be notified when a decision is made. If you have any further information to add to a request, email the committee at RefundRequest@lanecc.edu.
No Show Drop
You are expected to drop courses you do not attend during the first week. If you do not attend at least one meeting of your class the first week of the term, instructors will drop you using No Show Drop. This is a strict Lane policy. For online courses, if you do not participate at least once during the first week, your instructor will No Show Drop you. If you are dropped, you will have your charges for that class refunded or removed from your billing if you have not yet paid.
Students are still responsible to drop courses they do not plan to attend.
You may view our required disclosures and contract with BankMobile, a Division of Customer Bank between Lane Community College and BankMobile online.