Information Technology: Banner Access Requests

Type

Procedure

Category

Technology

Department

Information Technology

Phone

(541) 463-3355

Primary Contact

Bill Schuetz

Contact Email

Responsible Executive Authority

Chief Information Officer

Purpose

This procedure describes the process an employee or supervisor is to take when requesting access. In general, access to the College's administrative system is restricted. It also describes the appeal process should a request be denied.

Narrative

The College identifies the following staff as data custodians for information stored in Banner, the institutional administrative system:

Student Module, Dawn Whiting
Registrar
whitingd@lanecc.edu

Financial Aid Module, Helen Faith
Director, Student Financial Services
faithh@lanecc.edu

Employee Module, Shane Turner
Executive Director of Human Resources
turnerms@lanecc.edu

Financial Module, Greg Holmes
Accounting Manager
holmesg@lanecc.edu

Technical Access, Bill Schuetz
Chief Information Officer
schuetzb@lanecc.edu

Aggregate Reporting, 
Director, Institutional Research

The employee and/or the employee's supervisor may request access by emailing the appropriate data custodian. Responses will happen within 10 business days.

For access to the Student Module, please complete the Banner Student System Access Request form and send the completed copy to BannerStudentModuleAccess@lanecc.edu.

For access to the Finance and/or HR Module, please complete the Banner Finance and HR Access Request form and email the completed copy to accounting@lanecc.edu.

The data custodian will:

  1. Evaluate the data access request;
  2. Approve or deny the request;
  3. Inform the requester of the access decision;
  4. Ensure that appropriate training occurs and that the employee reaches adequate levels of competency; and
  5. Initiate the access implementation process.

Because most college data is confidential, data custodians will always consider "need to know" when evaluating access requests.

Access Denial Appeal

If a data custodian denies the access request, the staff member or supervisor requesting access may appeal the decision, in writing, to the supervisor of the data custodian. The appeal must be submitted within 10 working days of the date of the denial and should include a copy of the notification that the request was denied, and a written statement of why the decision deserves reconsideration. The data custodian's supervisor may request additional information from the data custodian. Decisions resulting from this appeal process are final.

Date Adopted

Monday, December 1, 2003

Date Last Reviewed

Tuesday, December 1, 2015