Staff Technology Orientation

Staff Technology Orientation

Table of Contents


Technology Support

  • help.lanecc.edu
    Our online KnowledgeBase provides a large amount of resources for staff and faculty on many of the topics covered in this list. Users can also engage in a Live Chat with a Student Consultant for immediate assistance with any academic technology issue.
  • IT Help Desk
    The IT Help Desk is available to assist Lane employees with computer hardware/software issues, Novell/Groupwise accounts, smart classroom equipment, and printers.
  • Academic Technology Center
    The Academic Technology Center is your one-stop support center for academic technologies, including all aspects of online instruction, Moodle support, web resources, and much more. In addition, the ATC provides equipment available to faculty and staff for checkout, including iPads, digital cameras, cable converters, and headsets.

Policies

  • FERPA
    FERPA is the Family Educational Rights and Privacy Act - a Federal law that protects the privacy of student education records. For more information, please consult the Release of Student Records page.

  • COPPS
    COPPS is the College Online Policy and Procedure System, a comprehensive database of policies and procedures for every department at Lane Community College. Click here to access COPPS.

MyLane/ExpressLane

GroupWise

  • New Accounts
    To request a new E-mail or Novell Network account with access to shared drives, contact your department - they will submit your request with the pertinent details to IT Direct. The same form may also be used for name changes and departmental moves.

  • Password Management
    Our Novell/GroupWise system requires that all staff/faculty change their Novell password once a year. For more information, please refer to this article on Novell/GroupWise password management.

  • Email/Group Management

Novell Network

  • Connecting to Drives
    • Logging onto Novell Network
      The Novell Netware Network connects your workstation to file servers, printers, and other shared computing and information resources. Information on logging onto a Novell Network can be found here: Logging On to the Novell Network

    • Accessing Network Folders
      For instructions on accessing mapped drives, your personal storage folder (W drive), shared folders, and obtaining access to other network folders, please consult this article: Accessing Network Folders

WiFi

  • SSAN (Student and Staff Access Network)
    • Wireless Network Information
      The SSAN provides Internet access through wired and wireless access points in common areas on the main campus, Downtown, Cottage Grove, Florence campuses, and the Aviation Academy. Access is available to anyone paid as a college employee within the last six months. More information can be found on the Wireless Network page.

    • Campus WiFi Instructions

Technology Equipment

  • Office Workstations (iMac/PC)
    For assistance with office workstations, please contact the IT Help Desk.

Access Control Cards & Keys

Smart Classrooms / Smart Carts

  • Overview
    Smart Classrooms are outfitted with an all-in-one equipment podium that includes a DVD player, VCR, Doc Cam, and a PC/Mac. It's also possible to connect an iPad/tablet/laptop or other equipment to the Smart Classroom for display.

  • Support
  • Self-Support
    For a brief outline in setting up your Smart Classroom, please refer to this article on help.lanecc.edu.

  • Quick Reference Sheets
    For a list of quick reference sheets, please click this link.

Telecommunications

  • Frequently Asked Questions
    If you have a question regarding voicemail, check out the Frequently Asked Questions page to see if it has already been answered.

Moodle

  • Introduction to Moodle
    Moodle is a Learning Management System (LMS) used to support online learning here at Lane Community College. Faculty may use Moodle for a number of reasons: to provide online resources in addition to in-class instruction, to teach an online class, to create questionnaires/forums, to create a comprehensive resource for other faculty members. Moodle is highly customizable and easy-to-learn.

  • Accounts in Moodle
    Once a new faculty member has been assigned to a course in Banner and this course has been to instructors, they will be able to login to Moodle using their L# and the same password/passphrase/PIN that is used for myLane. They may decide to use and make available their course(s) in Moodle (Check the Calendar in the Moodle Support for Faculty course for specific dates).

  • Navigation
    Access Moodle

  • Tutorials
  • ATUDE
    ATUDE (Academic Technology Used to Deliver Education) is the Academic Technology blog used to provide articles & links on online instruction, course design, and technology tools for the classroom. Anything that the AT Team finds useful or interesting is shared here.

FileHost

NetStorage

  • Introduction
    NetStorage is another service that provides storage space (albeit temporarily) to both students and faculty. If you intend to share and/or embed your files, please use FileHost instead.

  • Accessing NetStorage
    For instructions on accessing and using NetStorage, please consult the NetStorage Information page.

Staff/Faculty Labs

  • ATC Lab
    The ATC Lab is a drop-in computer lab available to staff and faculty. Our Student Consultants are always on-hand to assist with any problems and provide technical advice. The ATC Lab is located in Bldg 02 / Rm 122.

  • ATC Classroom
    Staff, faculty, and management may schedule the ATC Classroom (Bldg 02 / Rm 121) for any academic technology workshops. Check out the list of workshops currently scheduled in the ATC Classroom - if you would like to submit your own, please use this submission form.

25Live

  • Accounts & Scheduling
    To request an account for 25Live, please send an email to laneevents@lanecc.edu. The 25Live administrator will create a user account and send a confirmation email with the account and password to you.

    25Live can be accessed for scheduling/meetings/conferences from the Lane Events & 25Live Accounts page.

Disability Resources