Information Technology: Banner Access Requests

Type: 
Procedure
Category: 
Technology
Department: 
Information Technology
Phone: 
(541) 463-3355
Primary Contact: 
Bill Schuetz
Contact Email: 
Responsible Executive Authority: 
Chief Information Officer
Purpose: 

This procedure describes the process an employee or supervisor is to take when requesting access. In general, access to the College's administrative system is restricted. It also describes the appeal process should a request be denied.

Narrative: 

The College identifies the following staff as data custodians for information stored in Banner, the institutional administrative system:

In most cases, the need for access to administrative data is clear, based on an employee's job assignment. When it is not clear, the employee and/or the employee's supervisor may request access by e-mailing the appropriate data custodian.

For access to the Student Module, please fill in the Banner Student System Access Request form and send the filled-in copy to BannerStudentModuleAccess@lanecc.edu.  

The data custodian will:

  1. Evaluate the data access request;
  2. Approve or deny the request;
  3. Inform the requestor of the access decision;
  4. Ensure that appropriate training occurs and that the employee reaches adequate levels of competency; and
  5. Initiate the access implementation process.

Because most college data is confidential, data custodians will always consider "need to know" when evaluating access requests.

ACCESS DENIAL APPEAL

If a data custodian denies the access request, the staff member or supervisor requesting access may appeal the decision, in writing, to the supervisor of the data custodian.  The appeal must be submitted within 10 working days of the date of the denial and should include a copy of the notification that the request was denied, and a written statement of why the decision deserves reconsideration.  The data custodian's supervisor may request additional information from the data custodian.  Decisions resulting from this appeal process are final.

Date Adopted: 
Monday, December 1, 2003
Date Last Reviewed: 
Monday, December 1, 2003