SHeD - Student Help Desk
Attention Students!!!
Chromebook and Laptop Information:
The Student Help Desk has chromebooks and a limited number of laptops for checkout, find out more about checking one out.
Hours
Fall 2020 Hours:
Weeks 1-10 (Sept. 28th-Dec. 4th):
- Mon-Fri: 9am-5pm
- Tues/Wed/Thurs: 9am-7pm
Closed: Wed. Nov 11th, Veteran's Day
Close Early: Wed., Nov. 25th, Close at 5pm
Closed: Thurs. Nov. 26th & Fri. Nov. 27th, Thanksgiving Holiday
Finals Week Hours (Dec.7th-Dec. 11th):
- Mon-Fri: 9am-5pm
- Tues: 9am-7pm
Interim Break Hours (Dec. 14th-Dec.21st):
- Closed: Mon. Dec. 14th
- Tues-Thurs: 9am-5pm
- Closed: Fri. Dec. 18th
- Mon, Dec. 21st: Open 9am-5pm
The College will be closed from Dec 22nd- Jan 1st
Student Workshops:
Staff assist students with Laptop and Chromebook loans, Moodle, myLane, WiFi access, and other academic technologies.
The SHeD is temporarily closed to in-person assistance; Staff are able to assist you remotely!
Support is available through the following options:
Live Online Help
- Live Online Help (via Zoom) Available at Lane Support Hub Zoom Room (SHeD & Tutoring Services/Early Outreach)
- No computer or video? Call (253) 215-8782.Then enter meeting ID: 985 4954 4816 to reach SHeD staff.
- Email: shed@lanecc.edu
- Phone: 541-463-3333 (Please leave Email address for quickest response; voice message only)
- Look-up: help.lanecc.edu/shed - Self-help resources for students
- Questions about ZOOM?
Zoom FAQ (Frequently Asked Questions)
Feedback:
What have you been struggling with this term? Please fill out this feedback form to let us know!
Quick Help:
- Can't Log In to myLane?
- Troubleshooting myLane Issues
- Can't Log In to Moodle?
- ZOOM FAQ (Frequently Asked Questions)
- Quick-Start Guide for New Students
- Support Resources for Lane Students