Student Help Desk

SHeD - Student Help Desk

Attention Students!!!

Chromebook and Laptop Information:

The Student Help Desk has chromebooks and a limited number of laptops and WiFi hotspots for checkout.  Find out more about checking one out.

Find out all about what the SHeD offers!:

Open Computer Lab on Main Campus:

Building 4, Rm 250; Mon-Fri: Noon-4pm

Find out more about Open Computer Lab, Wi-Fi and Printing Services on Main Campus.

SHeD Winter 2021 Hours:

Weeks 1-10 (Jan. 4th-Mar. 12th): 

  • Mon-Fri: 9am-5pm
  • Tues/Wed/Thurs: 9am-7pm

Student Workshops:

Staff assist students with Laptop and Chromebook loans, Moodle, myLane, WiFi access, and other academic technologies. 

The SHeD is temporarily closed to in-person assistance; Staff are able to assist you remotely!

Support is available through the following options:

Live Online Help

  • Live Online Help (via Zoom) Available at Lane Support Hub Zoom Room (Career Exploration, Peer Advisors, SHeD & Tutoring Services)
  • No computer or video? Call (253) 215-8782.Then enter meeting ID: 985 4954 4816 to reach SHeD staff.
  • Look-up: - Self-help resources for students
  • Email:
  • Phone: 541-463-3333 (Voice Message Only; Please leave Email address for quickest response)
  • Questions about ZOOM?
    Zoom FAQ (Frequently Asked Questions)

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