SHeD - Student Help Desk
Attention Students!!!
Chromebook and Laptop Information:
The Student Help Desk has chromebooks and a limited number of laptops and WiFi hotspots for checkout. Find out more about checking one out.
Find out all about what the SHeD offers!:
Open Computer Lab on Main Campus:
Building 1, Rm 219
Find out more about Open Computer Lab, Wi-Fi and Printing Services on Main Campus.
SHeD Fall 2021 Zoom Hours:
- Mon: 9am-5pm
- Tues-Thurs: 10am-6pm
- Fri: 9am-5pm
- Sat/Sun: Closed
Finals Week Zoom Hours:
- Mon: 9am-5pm
- Tues: 9am-6pm
- Wed-Fri: 10am-5pm
- Sat/Sun: Closed
Break Week (Dec. 13th - Dec. 31st):
- Mon: Closed - Staff checking Email/Voicemail
- Tues-Thurs: 10am-5pm - Available via Zoom
- Fri: Closed - Staff checking Email/Voicemail
- Sat/Sun: Closed - Staff checking Email/Voicemail
Campus and SHeD are Closed Dec 24th-Dec 28th and Dec 31st.
Student Workshops:
Staff assist students with Laptop and Chromebook loans, Moodle, myLane, WiFi access, and other academic technologies.
The SHeD is temporarily closed to in-person assistance; Staff are able to assist you remotely!
Support is available through the following options:
Live Online Help
- Live Online Help (via Zoom) Available at Lane Support Hub Zoom Room (Career Exploration, Peer Advisors, SHeD & Tutoring Services)
- No computer or video? Call 253-215-8782.Then enter meeting ID: 985 4954 4816 to reach SHeD staff.
- Look-up: Self-help resources for students
- Email: shed@lanecc.edu
- Phone: 541-463-3333 (Voice Message Only; Please leave Email address for quickest response)
- Questions about ZOOM?
Zoom FAQ (Frequently Asked Questions)
Quick Help:
- Can't Log In to myLane?
- Troubleshooting myLane Issues
- Can't Log In to Moodle?
- Quick-Start Guide for New Students
- Support Resources for Lane Students