SHeD - Student Help Desk
Staff assist students with Moodle, myLane, WiFi access, and other academic technologies.
Attention Students!!!
Live Online Help (via Zoom) Available at SHeD Virtual Support
No computer or video?
Call 253-215-8782.Then enter meeting ID: 467-889-438 to reach SHeD staff.
Questions about ZOOM?
Zoom FAQ (Frequently Asked Questions)
Feedback:
What have you been struggling with this term?
Please fill out this feedback form to let us know!
Student Workshops
The SHeD is temporarily closed to in-person assistance; Staff are able to assist you remotely!
Hours:
Spring 2020 - Open Mon - Fri: 8am - 5pm
Support:
Support is available through the following options:
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Live Online Help (via Zoom): SHeD Virtual Support
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No computer or video? You can call (253) 215-8782 to join the Zoom session, as well. Then enter meeting ID: 467-889-438
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Email: shed@lanecc.edu
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Call: 541-463-3333 (Please leave Email address for quickest response; voice message only)
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Look-up: help.lanecc.edu/shed - search for information
Quick Help:
- Can't Log In to myLane?
- Troubleshooting myLane Issues
- Can't Log In to Moodle?
- ZOOM FAQ (Frequently Asked Questions)
- Quick-Start Guide for New Students
- Support Resources for Lane Students
Feedback:
What have you been struggling with this term?
Please fill out this feedback form to let us know!