The SHeD is here to help you with Laptop and Chromebook loans, Moodle, password issues, WiFi access, Gmail, Google Workspace access and other technical support. You can get help in person at the Library, Center Building, 2nd floor, or get live help remotely in Zoom through the Lane Support Hub.
Chromebook and Laptop Information:
The Student Help Desk has Chromebooks and a limited number of laptops for checkout to students. You must be enrolled in the term you request an equipment loan.
Need to Request a Computer to loan? Need to Extend an Existing Loan on a device for Winter 2024?
Please fill out this form: Laptop/Chromebook Loan/Extension Request
Need to Pickup or Return your Chromebook or Laptop?
Laptop/Chromebook Pickup and Return information
Help us improve:
Hours, Contact, and Support
Staff assist students with Laptop and Chromebook loans, Moodle, password issues, WiFi access, Gmail, Google Workspace access and other technical support.
The SHeD is located in the Library, Center Building, 2nd floor. You can get help here in person or get live help remotely in Zoom through the Lane Support Hub.
Fall Term 2023 Hours
Open Computer Lab Hours (Center Building, Library, 2nd Floor):
*Hours and information (On-site SHeD hours for Main Campus and Computer Lab hours are the same as Library open hours)
In Person Hours:
*MainCampus (Center Bldg, Library, 2nd floor)
9-5 Mon-Thurs
10-2 Fri
Downtown Campus (4th Floor)
Mon-Fri 10--2
Zoom Hours (Live Remote Help):
Lane Support Hub Zoom Room
Sept 26th-Dec 1st (Weeks 1-10):
9-4 Mon-Tues
9-5 Wed-Thurs
10-2 Fri
Finals Week (Dec 4th-8th):
9-4 Mon-Tues
9-5 Wed-Thurs
10-2 Fri
Closed:
Friday, Nov 10th, Veteran's Day
Thurs/Fri, Nov 23rd/Nov 24th, Thanksgiving Holiday
Fri-Tues, Dec 22nd-Dec 26th, Holiday closure
Help and Support Options:
- We are open to in-person assistance, Main Campus, Library 2nd Floor and also at the Downtown Campus
- Live Online Help (via Zoom) Available through the Lane Support Hub Zoom Room
- No computer or video? Call (253) 215-8782.Then enter meeting ID: 985 4954 4816 to reach SHeD staff.
- Look-up: Self-help resources for students
- Email: shed@lanecc.edu
- Phone: 541-463-3333 (Leave L Number and Email address for quickest response)
- Questions about ZOOM? - Zoom FAQ (Frequently Asked Questions)
- Questions about QuickLaunch? - QuickLaunch Set Up and FAQ
Quick Help:
Contact SHeD
4000 East 30th Avenue
Eugene, OR 97405