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SHeD - Student Help Desk

SHeD staff assist students with Laptop and Chromebook loans, Moodle, password issues, WiFi access, Gmail, Google Workspace access and other technical support.

The SHeD is located in the Library, Center Building, 2nd floor. You can get help here in person or get live help remotely in Zoom through the Lane Support Hub.

Welcome to the SHeD!

Chromebook and Laptop Information:

The Student Help Desk has chromebooks and a limited number of laptops for checkout to students who do not have a reliable source of technology to complete remote/online classes. You must be enrolled in the term you request an equipment loan.

Need to Request a Computer to loan? Need to Extend an Existing Loan on a device for Winter 2023?

Please fill out this form: Laptop/Chromebook Loan/Extension Request.

Need to Pickup or Return your Chromebook or Laptop?

Laptop/Chromebook Pickup and Return information

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Hours, Contact and Support

Staff assist students with Laptop and Chromebook loans, Moodle, password issues, WiFi access, Gmail, Google Workspace access and other technical support. 

The SHeD is located in the Library, Center Building, 2nd floor. You can get help here in person or get live help remotely in Zoom through the Lane Support Hub.

Winter Term 2023 Hours

Open Computer Lab and In-Person Hours (Center Building, Library, 2nd Floor):

Hours and information (On-site SHeD hours and Computer Lab hours are the same as Library open hours)

Zoom Hours (Lane Support Hub):

Jan. 9-March 17 (Weeks 1-10):

  • Mon-Tues: 10am-5pm
  • Wed-Thurs: 10am-6pm
  • Fri: 10am-5pm
  • Sat/Sun: Closed

March 20th-24th (Finals Week):

  • Mon-Fri: 10am-5pm
  • Sat/Sun: Closed

Closed:

  • Mon., Jan. 16th, Martin Luther King Day
  • Mon., Feb. 20th, President's Day

Close Early: 

  • Wed., March 23rd, Finals Week
  • Thurs., March 24th Finals Week

Help and Support Options:

Support is available through the following options:

Quick Help:

Contact SHeD