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SHeD - Student Help Desk

The SHeD is here to help you with Laptop and Chromebook loans, Moodle, password issues, WiFi access, Gmail, Google Workspace access and other technical support. You can get help in person at the Library, Center Building, 2nd floor, or get live help remotely in Zoom through the Lane Support Hub.

Welcome to the SHeD!

Chromebook and Laptop Information:

The Student Help Desk has Chromebooks and a limited number of laptops for checkout to students. You must be enrolled in the term you request an equipment loan.

Need to Request a Computer to loan? Need to Extend an Existing Loan on a device for Fall 2023?

Please fill out this form: Laptop/Chromebook Loan/Extension Request

Need to Pickup or Return your Chromebook or Laptop?

Laptop/Chromebook Pickup and Return information

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Hours, Contact, and Support

Staff assist students with Laptop and Chromebook loans, Moodle, password issues, WiFi access, Gmail, Google Workspace access and other technical support. 

The SHeD is located in the Library, Center Building, 2nd floor. You can get help here in person or get live help remotely in Zoom through the Lane Support Hub.

Fall Term 2023 Hours

Open Computer Lab Hours (Center Building, Library, 2nd Floor):

*Hours and information (On-site SHeD hours for Main Campus and Computer Lab hours are the same as Library open hours)

In Person Hours:

*MainCampus (Center Bldg, Library, 2nd floor)

9-5 Mon-Thurs

10-2 Fri

Downtown Campus (4th Floor)

Mon-Fri 10--2

Zoom Hours (Live Remote Help): 

Lane Support Hub Zoom Room

Sept 26th-Dec 1st (Weeks 1-10):

9-4 Mon-Tues

9-5 Wed-Thurs

10-2 Fri

Finals Week (Dec 4th-8th):

9-4 Mon-Tues

9-5 Wed-Thurs

10-2 Fri

Closed:

Friday, Nov 10th, Veteran's Day

Thurs/Fri, Nov 23rd/Nov 24th, Thanksgiving Holiday

Fri-Tues, Dec 22nd-Dec 26th, Holiday closure

Help and Support Options:

Support is available through the following options:

Quick Help:

Contact SHeD