For help with printing please contact:
For refunds for machine malfunctions please login to your TitanPrint account and click on "Recent Print Jobs" on the left side navigation stack, find the print job that you are concerned about and then click "Request Refund" in the Status column. Refunds are typically reviewed within 2 business days, but often much sooner. Refunds will only be granted for malfunctions of the machine such as paper jams or lack of adequate toner to properly print. We will not grant refunds if you improperly format your page or if you accidentally print in color.
For help with billing issues please contact: