Contact

Need Support? We have you covered–contact us! 

Instructional Design Services

ID Services is a part of the Academic Technology Department and partners with the ATC, Tutoring Services, the Design and Media Center, Lane's Library, and the Center for Accessible Resources (CAR). One big family with only one goal in mind–to assist you with all of your online teaching and learning needs!

General information: idservices@lanecc.edu 

Instructional Design Team:

Academic Technology Center

The ATC is the place to be! Support is available for faculty through the Academic Technology Center, in addition to Instructional Design Services. The ATC provides staff and faculty with support for academic technologies. They provide troubleshooting, training, production assistance, and a virtual drop-in lab to support the use of a wide variety of technologies for instructional purposes. Equipment checkout service is also available.

Website: lanecc.edu/atc
Hours: Monday - Friday, 8:00 am - 5:00 pm
Main Campus Location: Center Building Room 208 – down the hall from the Library (closed until further notice)
Phone: 541-463-3377
Email: atc@lanecc.edu
ATC Online Help: help.lanecc.edu
Join Live Online Help (via Zoom): ATC Virtual Support 10am-2pm, M-F

Or join Virtual Support by Phone:
Dial: +1 346 248 7799 
Enter Meeting ID: 934 628 325

Other Support Services and Resources 

For quick reference, these links are also located on the left-side navigation menu of every page.

Equipment Checkout

Need a headset, maybe a camera or do you just want to see what type of equipment is available? You can browse the ATC's Equipment Checkout Inventory webpage to see what is available. You will need to create an account in order to check out equipment. You can reserve items online or stop by the ATC and someone will be happy to talk with you about your needs.