CUSTODIAL SERVICES COORDINATOR
#3403
General Characteristics
A Housekeeping Coordinator works as part of a team and is responsible for the day-to-day operation of the Housekeeping unit. As a member of this work team, the Housekeeping Coordinator insures that the Housekeeping unit operates efficiently, meets performance goals, timelines and standards, remains current with institutional housekeeping 'best practices," and stays within defined budgetary parameters for equipment, supply and personnel expenses. In addition, each Housekeeping Coordinator leads the work of a team of Custodians and may perform custodial duties in the absence of crew members or as otherwise needed. Positions may require the ability to work irregular hours or to rotate shifts. Working conditions include standing and/or walking for long periods of time and potential exposure to body fluids.
Examples of Work:
Schedules the work of a Housekeeping crew and insures that assigned duties are completed on schedule and meet quality standards for the unit.
Schedules overtime and on-call hours for Housekeeping staff. Coordinates and participates in the hiring process for new Custodians; makes employment recommendations to the department manager.
Supervises preparations, set-ups and take-downs for special events. Coordinates with other departments, as needed. Maintains inventory and attendance records.
Monitors expenditures for supplies, equipment and personnel for compliance with budgetary limits.
Researches institutional housekeeping 'best practices." Recommends changes in practices, methods and products. Purchases and issues supplies; purchases equipment with department manager approval; recommends vendors.
Provides for service and repair of Housekeeping equipment. Identifies training needs for Housekeeping staff.
Trains Housekeeping staff and insures that performance standards are met.
Provides feedback to Housekeeping staff on improvement needed.
Coordinates evaluation process for assigned staff; provides substantial input to the department manager about the performance of assigned staff. Participates in dispute resolution for Housekeeping staff refers disciplinary action to department manager.
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Performs all the tasks of a Custodian, as needed.
Knowledge, Skills and Abilities:
Knowledge of institutional Housekeeping processes and practices; knowledge of the principles of supervision; ability to plan work assignments and set priorities; ability to coordinate and facilitate staff meetings; ability to repair basic Housekeeping equipment and perform preventive maintenance; ability to train and motivate staff; ability to effectively communicate with staff, other departments, students and outside agencies; ability to exercise judgement to solve operational problems when the answer is not apparent; ability to exercise originality to develop methods or procedures to resolve recurring or unusual problems; knowledge of current institutional housekeeping "best practices;" ability to collaborate with team members to resolves issues and develop new ideas; knowledge of applicable OSHA regulations; knowledge and skill in safe handling of chemicals and equipment; ability to work safely; ability to operate housekeeping equipment; ability to lift and carry furniture and equipment and to repeatedly bend, stoop and twist; knowledge of basic bookkeeping principles.
Supervision:
Reports to the Superintendent of Facilities Management and Planning. Works independently with limited day-to-day supervision of an off-site manager. Meets regularly with off- site manager.
This position leads the work of a team of Custodians.
Minimum Qualifications:
High school or equivalent education is required. Four years of experience in institutional or industrial custodial work is required. At least one year of experience in a lead custodial position is required.
Equivalent combination of training and experience will be considered qualifying.
04/26/99