Student Handbook Chapter 4 - Applying for Center for Accessible Resources Services

Student Handbook Chapter 4 - Applying for Center for Accessible Resources Services

1. Submit a Center for Accessible Resources (CAR) application.

Note: No accommodation or affiliation with CAR is required for the use of a Service Animal. Find more information on Lane's Service Animal Procedures Page.

2. Submit Disability Verification

Before submitting any disability verification, make copies for personal record. CAR only takes a copy of your disability verification. Documents submitted to CAR will not be re-released. Send, fax, email, or bring the forms to the CAR office. Disability verification will be reviewed within ten business days of when it was received and confidentially shredded after review. Disability Verification submitted will be stored within CAR’s secure database. This information will be purged seven years after a student graduates from or stops attending Lane Community College.

What is Disability Verification?

Disability documentation must adequately verify the nature and extent of the disability in accordance with current professional standards and it must clearly show the need for each of your requested accommodations. All documentation should be recent enough (last 3 years or 6 months for psych evals) to reflect the student's current level of functioning.

Disability Verification may come in any of these forms:

  • Copies of Medical Records
  • Evaluations or diagnostic reports
  • PDF: Disability Verification Information form- CAR has created this form as a guideline for providers. Students are welcome to submit any documentation they have, but often find this form helpful for providers.
    • Click on the PDF link above for copies of the form or pick up a printed copy at CAR.
    • Please have the appropriate, qualified medical professional complete the form.
    • Your medical provider can fax this form back to CAR or you can mail or bring it into the office.

Disability verification should include the following:

  • A specific diagnostic statement identifying the disability including severity and date of current diagnostic evaluation.
  • Specific findings which support this diagnosis including relevant history, tests administered, test results, and interpretation of those test results.
  • Length of condition(s) and expected duration
  • Information concerning the impact of the disability on the educational setting including a description of the physical and/or cognitive functional limitations due to the disability.
  • Medication(s) being used and side effects.
  • Any other helpful information for working with this student.

Can I Use My Individualized Educational Plan?

Individualized Educational Plans are helpful when discussing accommodations, but may not be sufficient documentation unless included as part of a more comprehensive evaluative report or completed with a licensed provider. 

Release of Information

Some medical providers have expressed inability or reluctance to complete the CAR Disability Verification Form. In some cases, your provider may ask that you sign a release of information in order to send records directly to CAR in lieu of the Disability Verification Form. You are encouraged to review these releases carefully and be sure to only select what information and documentation from your health record pertaining to your disability(ies) that you would like divulged or released to CAR.

How do I Get Tested?

CAR has put together a list of possible providers for testing/assessments. These are only a few of many options and are not the only providers from whom we will accept documentation.
PDF: Testing/Assessment Resource Information

Documentation for Academic Accommodations

  • Click here to download a PDF: Disability Verification Form or pick up a printed copy at CAR.
  • Please have the appropriate, qualified medical professional complete the form.
  • Your medical provider can fax this form back to CAR or you can mail or bring it into the office.
  • Documentation must be from a qualified professional who is licensed or certified to diagnose the disability in question.
  • If students have questions on what documents are needed, please make an appointment to meet with a CAR Accommodation Specialist.
  • Occasionally, CAR will need more information from the student or the student's medical provider to determine student eligibility. To ensure CAR can process disability verification as quickly as possible, please respond promptly.
  • Once disability verification is received a student will either be called in for a student interview or a 30-minute consult. A consult will be scheduled if disability verification received is incomplete and additional information is needed.

3. New CAR Student Orientation

Before students are able to book an initial student appointment to determine accommodations, they must complete an online orientation. CAR staff will contact you via email and phone to set up the appointment to complete this orientation in our CAR Technology Lab. Staff will be there to assist you if needed. See the tutorials below for detailed instructions on how to complete the orientation.

PDF: Moodle Orientation Tutorial

Video: Moodle Orientation Tutorial

4.   Attend a student interview.

Once CAR has reviewed the student's application and disability verification, CAR will contact the student and set up an interview appointment. Appointments can normally be made within one week and last about one hour.

The purpose of the student interview is to gather additional information from the student’s perspective about their challenges in the classroom and impact of symptoms on function in the classroom. 

During the student interview the student and their CAR Accommodation Specialist will identify what academic accommodations the student is eligible for and the CAR Accommodation Specialist will provide information on how to use accommodations. Accommodations are determined based upon disability verification and student narrative about challenges in the academic setting and the ways that their disability is impacting them in the academic setting. The student will also learn about CAR procedures and have an opportunity to ask questions.

CAR requests parents and advocates do not sit in on this initial meeting between student and CAR Accommodation Specialist. Accommodation specialists are trying to assess the impact of a student’s disability(ies) in the academic environment and want to hear how the student is able to talk about their disability(ies).

5. Accommodation Determination

In reviewing accommodations, the College will engage in an interactive process with the student, will conduct an individualized assessment of the student’s need, and may use the following analysis:

  • Does the student have a documented disability?
  • Has the student provided adequate documentation regarding his or her functional limitations?
  • Is the student “otherwise qualified?” (Meaning a student who is able to meet all of the program's requirements regardless of disability.)
  • Is the request reasonable?
    • Would the requested accommodation fundamentally alter the essential requirements of the course, activity, or program?
    • Would the accommodation be an undue hardship on the college?
    • Would the accommodation pose a threat to the safety of others or the public?

The college is not obligated to provide the requested accommodation but is obligated to provide a reasonable accommodation. 

If the college determines that additional disability verification is needed to support a request for academic adjustments or auxiliary aides the college will notify the student within ten (10) business days.

Students will receive written communication of their accommodation determination including an explanation of the factors considered and determinations made in support of the decision at their email address within ten (10) business days.

If students would like to appeal the determination made by the Center for Accessible Resources (CAR), they can visit our grievances page.

What next?

  • Each term, students will need to request accommodations online for each class. Please see Chapter 5 for more information on requesting accommodations.
  • Students, parents, and advocates may also want to review information on our Transition Planning for High School Students Page and Placement Testing Page.
  • Information about a student's disability is considered a highly confidential part of the student's educational records and is protected by the federal law FERPA (Federal Family Education Rights and Privacy Act of 1974).

Questions or concerns? Students should immediately contact their CAR Accommodation Specialist. If needed, visit CAR's Grievance Procedures for information on informal and formal complaint processes.