Computer Information Systems
What's the average pay?
- Lane County average hourly - $31.35; average annual - $65,197
- Oregon average hourly - $27.33; average annual - $56,848
Systems support workers provide technical assistance and support services to computer system users. They answer questions and resolve technology problems for work colleagues or clients in face-to-face contacts, via telephone or remote contacts, via email or on support Web sites. They assist users with computer hardware, software, network connections, and operating procedures. Some systems support workers evaluate computer products, perform user needs assessments, install systems, prepare documentation, and provide training for users.