help.lanecc.edu Our online KnowledgeBase provides a large amount of resources for staff and faculty on many of the topics covered in this list. Users can also engage in a Live Chat with a Student Consultant for immediate assistance with any academic technology issue.
Academic Technology Center The Academic Technology Center is your one-stop support center for academic technologies, including all aspects of online instruction, Moodle support, web resources, and much more. In addition, the ATC provides equipment available to faculty and staff for checkout, including iPads, digital cameras, cable converters, and headsets.
Location: Center Building, room 208 – 2nd Floor of the Learning Commons, across from the Library, Student Help Desk (SHeD) and Blenders
FERPA FERPA is the Family Educational Rights and Privacy Act - a Federal law that protects the privacy of student education records. For more information, please consult the Release of Student Records page.
COPPS COPPS is the College Online Policy and Procedure System, a comprehensive database of policies and procedures for every department at Lane Community College. Click here to access COPPS.
New Accounts To request a new email or Novell Network account with access to shared drives, contact your department - they will submit your request with the pertinent details to the Online HelpDesk. The same form may also be used for name changes and departmental moves.
DigiTar Spam Filter Lane's spam filter is hosted at portal.digitar.com. First time users will need to click the "Forgot Password" link in the top-right corner of the login screen then follow the directions outlined on the DigiTar Spam Filter page.
GroupWise for Mobile Devices If you would like to install GroupWise onto your iPad, iPhone, Android, or other mobile device, please follow the instructions listed here: GroupWise for Mobile Devices
GroupWise for Mac Mail For instructions on how to configure Mac Mail to send and receive GroupWise emails, please refer to this guide: Setting up GroupWise for Mac Mail
Proxy Settings Proxy allows a user to manage another user's Mailbox and Calendar by reading, accepting, and declining items on their behalf. For further information on this subject, including instructions on granting proxy rights, protecting private items, and becoming a proxy user, please consult Novell's GroupWise 8 documentation: GroupWise Proxy Settings
Connecting to Drives
Logging onto Novell Network The Novell Netware Network connects your workstation to file servers, printers, and other shared computing and information resources.
Accessing Network Folders For instructions on accessing mapped drives, your personal storage folder (W drive), shared folders, and obtaining access to other network folders, please consult this article: Accessing Network Folders. Use FileHost when off campus to access via web browser.
SSAN (Student and Staff Access Network)
Wireless Network Information The SSAN provides Internet access through wired and wireless access points in common areas on the main campus, Downtown, Cottage Grove, Florence campuses, and the Aviation Academy. Access is available to anyone paid as a college employee within the last six months. More information can be found on the Wireless Network page.
Request an Access Control Card and/or Keys Also known as "key cards" and "access cards" - new employees can obtain these by asking their immediate supervisor to contact Public Safety by email. Request for key cards should include the name of the individual, their department, and the specific areas and doors for which access is being requested. For more information (including contact information), please consult the Building Keys, Access Cards, and Surveillance Cameras page.
Overview Smart Classrooms are outfitted with an all-in-one equipment podium that includes a DVD player, VCR, Doc Cam, and a PC/Mac. It's also possible to connect an iPad/tablet/laptop or other equipment to the Smart Classroom for display.
Frequently Asked Questions If you have a question regarding voicemail, check out the Frequently Asked Questions page to see if it has already been answered.
Introduction to Moodle Moodle is a Learning Management System (LMS) used to support online learning here at Lane Community College. Faculty may use Moodle for a number of reasons: to provide online resources in addition to in-class instruction, to teach an online class, to create questionnaires/forums, to create a comprehensive resource for other faculty members. Moodle is highly customizable and easy-to-learn.
Accounts in Moodle Once a new faculty member has been assigned to a course in Banner and this course has been to instructors, they will be able to login to Moodle using their L# and the same password that is used for myLane. They may decide to use and make available their course(s) in Moodle (Check the Calendar in the Moodle Support for Faculty course for specific dates).
New Accounts All active employees can use FileHost. Simply enter your L# and the same password used for myLane. To request a department FileHost account, contact the Academic Technology Center for details and instructions.
Introduction LaneDrive is another service that provides storage space (albeit temporarily) to both students and faculty. If you intend to share and/or embed your files, please use FileHost instead.
Accessing LaneDrive For instructions on accessing and using LaneDrive, please consult the LaneDrive Information page.
ATC Lab The ATC Lab is a drop-in computer lab available to staff and faculty. Our Student Consultants are always on-hand to assist with any problems and provide technical advice. The ATC Lab is located in the Center Building, room 208 – 2nd Floor of the Learning Commons, across from the Library, Student Help Desk (SHeD) and Blenders.
ATC Classroom Staff, faculty, and management may schedule the ATC Classroom for any academic technology workshops. Check out the list of workshops currently scheduled in the ATC Classroom - if you would like to submit your own, please use this submission form.
Google Apps for Education
Google Apps for education are not yet implemented. For more information on Google Apps for Education refer to our knowledge base article: Google Apps FAQ (Staff/Faculty)
Accounts & Scheduling To request an account for 25Live, please send an email to firstname.lastname@example.org. The 25Live administrator will create a user account and send a confirmation email with the account and password to you.