Staff Technology Orientation

Staff Technology Orientation

Need more help?
Contact the ATC or the ITHD

Index:


Technology Support

  • help.lanecc.edu  

    Our online KnowledgeBase provides a large amount of resources for staff, faculty and students on many of the topics covered in this list. Users can also engage in a Live Chat with a Student Consultant for immediate assistance with any academic technology issue.
  • IT Help Desk

    The IT Help Desk is available to assist Lane employees with computer hardware/software issues, Novell/Groupwise accounts, smart classroom equipment, and printers.
  • Academic Technology Center

    The Academic Technology Center is your one-stop support center for academic technologies, including all aspects of online instruction, Moodle support, web resources, and much more. In addition, the ATC provides equipment available to faculty and staff for checkout, including iPads, digital cameras, cable converters, and headsets.
    • Location: Center Building, room 208 – 2nd Floor of the Learning Commons, across from the Library, Student Help Desk (SHeD) and Blenders
    • Phone: (541) 463-3377
    • Email: atc@lanecc.edu
    • Web: ATC site

Policies

  • FERPA

    FERPA is the Family Educational Rights and Privacy Act - a Federal law that protects the privacy of student education records. For more information, please consult the Release of Student Records page.

  • COPPS

    COPPS is the College Online Policy and Procedure System, a comprehensive database of policies and procedures for every department at Lane Community College. Click here to access COPPS.

myLane

LCC Staff may update their contact information, submit timesheets, and register for classes or pay a bill (as a student) through the myLane portal.

  • Log In 

Use your L# and password.

GroupWise

  • New Accounts

    To request a new email or Novell Network account with access to shared drives, contact your department - they will submit your request with the pertinent details to the IT Help Desk. 
  • DigiTar Spam Filter

    Lane's spam filter is hosted at portal.digitar.com. First time users will need to click the "Forgot Password" link in the top-right corner of the login screen then follow the directions outlined on the DigiTar Spam Filter page.

  • GroupWise for Mobile Devices

    If you would like to install GroupWise onto your iPad, iPhone, Android, or other mobile device, please follow the instructions listed here: GroupWise for Mobile Devices

  • GroupWise for Mac Mail

    For instructions on how to configure Mac Mail to send and receive GroupWise emails, please refer to this guide: Setting up GroupWise for Mac Mail

  • Proxy Settings

    Proxy allows a user to manage another user's Mailbox and Calendar by reading, accepting, and declining items on their behalf. For further information on this subject, including instructions on granting proxy rights, protecting private items, and becoming a proxy user, please consult Novell's GroupWise 8 documentation: GroupWise Proxy Settings

OES (Novell) Network

  • Connecting to Drives

    • Logging onto OES Novell Network
      The Novell Netware Network connects your workstation to file servers, printers, and other shared computing and information resources. 

    • Accessing Network Folders
      For instructions on accessing mapped drives, your personal storage folder (W drive), shared folders, and obtaining access to other network folders, please consult this article: Accessing Network Folders. Use FileHost when off campus to access via web browser.

WiFi

Technology Equipment

  • Office Workstations (iMac/PC)

    For assistance with office workstations, please contact the IT Help Desk.

Access Control Cards & Keys

Smart Classrooms / Smart Carts

  • Overview

    Smart Classrooms are outfitted with an all-in-one equipment podium that includes a DVD player, VCR, Doc Cam, and a PC/Mac. It's also possible to connect an iPad/tablet/laptop or other equipment to the Smart Classroom for display.

Telecommunications

  • Frequently Asked Questions

    If you have a question regarding voicemail, check out the Frequently Asked Questions page to see if it has already been answered.

Moodle

  • Introduction to Moodle

    Moodle is a Learning Management System (LMS) used to support online learning here at Lane Community College. Faculty may use Moodle for a number of reasons: to provide online resources in addition to in-class instruction, to teach an online class, to create questionnaires/forums, to create a comprehensive resource for other faculty members. Moodle is highly customizable and easy-to-learn.

  • Accounts in Moodle

    You may log into Moodle using your L# and password. After you are assigned to a course, you will be able to access it in Moodle. (The course will be in your "Hidden courses" if it is not yet visible to students.) Check the calendar in the Moodle Notifications & Training course for Moodle events.

  • Navigation

    Access Moodle

  • Tutorials

FileHost

  • Introduction

    FileHost is Lane Community College's online storage system for all types of files - including images, videos, music, documents, and much more. FileHost functions similarly to Google Drive, DropBox, and other cloud storage programs, allowing content to be uploaded directly to the file hosting system without any additional programs or clients. Access FileHost.

  • New Accounts

    All active employees can use FileHost. Simply enter your L# and the same password used for myLane. To request a department FileHost account, contact the Academic Technology Center for details and instructions.

  • Using FileHost

LaneDrive

  • Introduction

    LaneDrive is another service that provides storage space (albeit temporarily) to both students and faculty. If you intend to share and/or embed your files, please use FileHost instead.

  • Accessing LaneDrive

    For instructions on accessing and using LaneDrive, please consult the LaneDrive Information page.

Staff/Faculty Labs

  • ATC Lab

    The ATC Lab is a drop-in computer lab available to staff and faculty. Our Student Consultants are always on-hand to assist and provide technical advice. The ATC Lab is located in the Center Building, room 208 – 2nd Floor of the Learning Commons, down the hall from Blenders Coffee Shop.

  • ATC Classroom

    Staff, faculty, and management may schedule the ATC Classroom for academic technology workshops. If you would like to submit your own, please email us at atc@lanecc.edu with the following information:
    • Date
    • Time
    • Location
    • Contact/Requester
    • Description
    • Category(s)
    • Presenter (Unless it's an internal department event) 
    • Registration required? (Y/N) (Unless it's an internal department event)

Google Apps for Education

  • Google Apps for education are not yet implemented. For more information on Google Apps for Education refer to our knowledge base article: Google Apps FAQ (Staff/Faculty)

25Live

  • Accounts & Scheduling

    To request an account for 25Live, please send an email to laneevents@lanecc.edu. The 25Live administrator will create a user account and send a confirmation email with the account and password to you.

    25Live can be accessed for scheduling/meetings/conferences from the Lane Events & 25Live Accounts page.

Center for Accessible Resources