Academic Technology Center

Academic Technology Center (ATC)

ATC Support Updates and Hours of Operation

The ATC is closed to in-person assistance. Support is available through the following options:

Weekday Support, Monday - Friday

• Phone (voicemail only): 541-463-3377 (8am-5pm)
• Email: atc@lanecc.edu (8am-5pm)
• Join Live Online Help (via Zoom): (ATC Virtual Support 10am-2pm)
  • Or join Virtual Support by Phone:
    Dial: +1 346 248 7799 
    Enter Meeting ID: 934 628 325

The Instructor Support Hub

This hub is a space for triaging immediate problems and as a place where you can post questions or help others with the issues that are stumping them. Each week this summer, you'll also see a new featured practice in the course and have a chance to discuss and explore it further with one of our instructional designers.
Login to Moodle, then go to:
Instructor Support Hub

Instructional Design Services

ID Services is geared to support instructors in the development and growth of online and hybrid courses. The idea is to tap into not just one or two experts in online instruction but to connect and provide a network of support and expertise from within Lane’s own online teaching community, teachers supporting teachers. We are part of the Academic Technology Department and partner with the ATC, the Design and Media Center, Lane's Library, the Center for Accessible Resources (CAR) and Tutoring Services. One big family with only one goal in mind–to assist you with all of your online teaching and learning needs!
Website: Instructional Design Services 

For more details about workshops, courses and self-help training go to LaneOnline: Course Development and Support Opportunities. Check back often! We are just beginning to add summer workshops and training opportunities. If you have an idea for a workshop or software training let us know at IDservices@lanecc.edu.