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Voicemail Instructions
(Shared Telephone)

RETRIEVING MESSAGES
(from your telephone)
. Dial 3535
. When prompted "password please", press *
. Enter your mailbox number
. Enter your password
. Press 1-1 to listen to new messages
. At end of message, press 7 to erase or 9 to save (messages can be saved for only 14 days)
. When done, press **** until prompted "good-bye".
(from off-campus)
. Dial 463-3535
. When prompted, press # to access your mailbox 
. Enter your mailbox number
. Enter your password
. When prompted to listen to messages, press 1-1
. At end of message, press 7 to erase or 9 to save messages can be saved for only 14 days)
. When done, press **** until prompted "good-bye".
CHANGING YOUR GREETING
(from your telephone)
. Dial 3535
. When prompted "password please", press *
. Enter your mailbox number
. Enter your password
. When prompted Main Menu
. Press 4 - Personal Options
. Press 3 - Greeting
. Press 1 - Personal Greeting
. Press 2 - To Create your Personal Greeting
. Record greeting, press # when done
. Press # again to save it
. Press **** until prompted "good-bye".
(from off-campus)
. Dial 463-3535.
. To access your mailbox, press #
. Enter your mailbox number
. Enter your password
. When prompted "Main Menu"
. Press 4 - Personal Options
. Press 3 - Greeting
. Press 1 - Personal Greeting
. Press 2 - To Create personal greeting
. Record greeting, press # when done
. Press # again to save it.
. Press **** until prompted "good-bye".
SENDING MESSAGES TO VOICEMAIL
(from off-campus)
. Dial 463-3535
. Enter their mailbox number
. Record message
. Hang up when done.
CHANGING YOUR RECORDED NAME 
(from your extension)
. Dial 3535
. When prompted "password please", press *
. Enter your mailbox number
. Enter your password
. When prompted Main Menu
. Press 4 - Personal Options
. Press 3 - Greeting
. Press 3 - Name
. Record Name (only), press # when done
. Press # again to save it
. Press **** until prompted "good-bye".
CHANGING YOUR PASSWORD
. Dial 3535
. When prompted "password please", press *
. Enter your mailbox number
. Enter your current password
. When prompted Main Menu
. Press 4 - Personal Options
. Press 2 - Administrative Options
. Press 1 - Passwords
. Enter new password (at least 6 digits)
. Press #.
. Press *** until prompted "good-bye".
TRANSFERING A CALL TO VOICEMAIL
. Press transfer key (or hookswitch on single line phones), 
. Dial 7000, and when you hear Marsha start to speak,
. Dial the person's ext and hang up right away (even if that person is on your ext).  (The caller will hear the voicemail greeting). 
TRANSFER MESSAGE TO MAILBOX
. After listening to message, or press 3-3 to fast forward thru it, 
. Press 6 to forward it
. Record introduction
. Press #
. Enter mailbox number to forward it to
. Press # again.
. Press 7 to erase the original message in your mailbox
. Complete your task in voicemail
. Press **** until prompted "goodbye".
TO SKIP SOMEONE'S GREETING
. When personal greeting starts, press #
. You will be prompted with "beep" to start recording
. Hang up when completed.
TO DETERMINE WHO CALLED:
. At end of message, press 5 for envelope information
(Will not work if they have a mailbox that starts with a 7 or it was an off-campus caller).
CREATE GROUP LIST:
. Dial 3535
. When prompted "password please", press *
. Enter your mailbox number
. Enter your password
. When prompted "Main Menu, press 4 - Personal Options
. Press 2 - Administrative Options
. Press 2 - Group Distribution Lists
. Press 1 - To create Group List
. Enter Group List Number (11 thru 25)
. Record List Name
. Add mailbox numbers of staff to be on list
. Press * when done to exit
SEND MESSAGE TO GROUP LIST
. Dial 3535
. When prompted "password please" press *
. Enter your mailbox number
. Enter your password
. When prompted, Main Menu
. Press 2 - To send a message
. Record message, press # when done
. Enter destination (group list number)
. Press # to send it.
. Press * if no more destinations.
. Press **** until prompted "good-bye".

Virginia Brady -Telecomm Specialist - x 5565
Gwenda Sluyk - Switchboard Operator - x 0

 
     

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Lane Community College - Telecommunications Department
4000 East 30th Ave., Eugene, OR 97405
Phone - (541) 463-5565 - Fax - (541) 463-4194 
Please direct comments about this site to bradyv@lanecc.edu

Revised
4/12/05 (llb)
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