| Part One | Service Delivery |
| Part Two | Information Dissemination--Plan for Unified Collection & Distribution of Information |
| Part Three | Information Dissemination--Cable Channel 12 |
| Part Four | Information Dissemination--Unified On-Line Information System (WAN) |
| Part Five | Information System--Printed Materials |
| Part Six | Information Dissemination--Student Database Linking |
| Part Seven | Information Dissemination--Telephone |
| Part Eight | Financial Transactions--Billing Statement |
| Part Nine | Financial Transactions--Charges, Payments and Adjustments, Cashiering |
| Part Ten | Financial Transactions--Credit Policy |
| Part Eleven | Financial Transactions--Federal Loan Processes |
| Part Twelve | Enrollment--Standard Admission Application and Processing |
| Part Thirteen | Enrollment--New Student Information Session |
| Part Fourteen | Enrollment--Placement Testing Services |
| Part Fifteen | Advising, Counseling and Career Development--College-Wide Advising System |
| Part Sixteen | Advising, Counseling and Career Development--Career and Work Information Center (CWIC) |
| Part Seventeen | Support and Diversity Services |