Certified Skills Trainer Program

Certified Skills Trainer (CST)

CSTs: Accurate Viral Learning

The Certified Skills Trainer Program allows Lane personnel to obtain certification for cross-training their peers in their own and other departments at Lane on specified tasks. In this way, a cohort of effective trainers, with a variety of technical skills, will develop and grow across the campus, able to deliver effective training when and where it is needed.

CST Training

CSTs are trained in a simple and highly effective Structured On-the-Job Training model, emphasizing hands-on training based on quick-reference materials to support the trainee during and after training. This system supports retention and transfer of learned skills by training a reference-based skill, rather than a memory-based skill.

CST Quality Assurance

CST training and certification is based on a concrete and effective one-page checklist of effective skills training procedures. CSTs use this checklist as a reference during training, to remind them of best practices in one-on-one skills training.  At the conclusion of training, the trainee will use the same checklist as an evaluation to provide reinforcement and feedback to the trainer.

Find out how you can Become a Certified Skills Trainer!