About Skills Support and Training (SST)
- To expedite the training and certification process by providing distributed skills training and online support.
- To improve procedural compliance with critical skills and quality guidelines by providing checklist based training.
- To customize training to provide program-specific training and certification for quicker learning and more reliable implementation.
- To remove bottlenecks and workload pressure on key resources in custodial departments by developing rigorous peer-to-peer training.
- To reduce learning curves by providing structured on-the-job training with desk-reference support and materials.