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Hospitality Management
Purpose
Hospitality
Management prepares students for diverse and exciting
career opportunities in the hospitality industry that include
hotel and restaurant management, event coordination, conference
center management, and tourism-related operations, through
professional courses integrated with practical experiences.
Learning Outcomes
The graduate of the One-Year Certificate program will:
- understand broad hospitality and food service concepts
- be knowledgeable of the travel and tourism industry and
the operation of hospitality services
- become familiar with front desk operations including reservations,
room assignments, management statistical reports, and handling
financial operations
- become acquainted with the hospitality industry through
field trips to local motels, hotels, and convention centers
In addition to the above outcomes, the graduate of the two-year
AAS will:
- operate equipment used in the industry—including
point of sales systems, computers, and computer software
- manage conferences, special events, and trade shows
- supervise housekeeping operations
- manage property in hospitality operations and resorts
- develop strong customer service skills and practices
- demonstrate strong communications, problem-solving, and
human relations skills
Important Skills
Important skills identified by hospitality industry leaders
at a recent Culinary Arts and Hospitality Management Advisory
Committee meeting:
- People Skills/Communication
- Attitude
- Team Building Skills
- Problem Solving Skills
- Leadership, Supervisory, and Management skills.
Current library support
Liaison to the area
Juanita Benedicto
Reference Librarian
E-mail: benedictoj@lanecc.edu
Phone: (541) 463-5357
Web: http://www.lanecc.edu/library/staff/juanita/
Allocation
Hospitality Management shares an annual allocation $1000 with
the Culinary Arts & Food Service Management Progam. This amount
goes towards books, videos, and journals.
Monographic support
The call number range for the Hospitality industry falls between
TX851-TX985.
The average publication date for books in this call number
range [TX] is 1988.
Other areas of support include
Journals, including e-journals
Online databases
General databases
- Academic Search Premier: Provides full-text for
more than 4,450 scholarly publications, including full text
for more than 3,500 peer-reviewed journals. Coverage spans
virtually every area of academic study and offers information
dating as far back as 1975.
- MasterFILE Premier: This multidisciplinary database
provides full text for nearly 1,950 general reference publications.
Includes nearly 400 full text reference books, 91,600 biographies,
75,000 primary source documents, and an Image Collection
of 107,135 photos, maps and flags.
Business
- Business Source Premier: Provides full text for
more than 3,650 scholarly business journals. Coverage includes
virtually all subject areas related to business. Updated
on a daily basis.
- Regional Business News: Incorporates coverage of
75 business journals, newspapers and newswires from all
metropolitan and rural areas within the United States. Updated
daily.
Newspapers
- The Oregonian
- New York Times Online
- Register-Guard
- Newspaper Source
Library instruction
Statement of future direction
The statements below are examples. Need to create this statement
with Joe McCully.
- Collect more titles in wine evaluation and international
etiquette.
 Provide
a general library orientation to incoming students in the
Fall.
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