Lane Community College, Eugene, Oregon Information Technology Department Lane Home

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Welcome to Information Technology at Lane Community College!

Information Technology provides front line support to faculty, staff and students of Lane in a variety of areas. We are the first point of contact for information and technical support on campus.

for Staff:
for Students:
   
  • IT Direct
    - instructions
    problem types
    Services include: Helpdesk, AV, Training, Equipment Repair, Web Development and Email support. IT Direct includes a Knowledge Base of FAQs.
  • Email (Groupwise)
    For faculty and staff about the college-wide email system, Groupwise.
  • AV Equipment and Services
    Information about the AV equipment and services available through the IT department.
  • Steps for requesting an R25 account
    Find out how to request a Resource25 (R25) Scheduling Client Seat or a Lane Events (webviewer) Account
  • IT Training
    • Classes: See a list of labs offered by I.T. Training and submit training requests
    • Schedule: See currently scheduled Information Technology Staff Training classes on Lane Events
    • Resources: View a list of how-to documentation and onlilne support resources
    • Technology Orientation: Use this comprehensive online resource to learn about Lane's information technology and to find just-in-time answers to technology questions.
    • Administrative Support Site: This resource is maintained for and by Lane's administrators to document any and all administrative procedures.  Please use and contribute freely.
    • Office 2007 Upgrade Support - Links to well-designed, convenient demos for Office 2007.
  • For immediate assistance - with specific problems or questions related to computers, networks, and software, contact the Help Desk at ext. 4444
  • Student Help Desk
    Technology support for LCC students using computer labs, distance learning resources, SSAN and Expresslane.
  • Wireless Access (SSAN)
    Information about using the wireless Internet service (SSAN) at LCC.
  • Moodle help for students
    Find out more about Moodle, the online course management system at LCC.

IT News and Updates

 

fountain area main campus

 
  Past IT News and Updates

>> Return to Lane's Home Page

Lane Community College Information Technology Department
4000 East 30th Ave, Eugene, OR 97405 - Building 2
Ph. (541) 463-3330    Fax (541) 463-3996
Questions or comments regarding the IT pages can be directed to Lori Brenden.

Revised 2/11/10 (jhg)
  © 1996-present Lane Community College