Lane Community College - Information Technology Department

		Audio Visual Services
		Distance Learning
		Electronic Services
		Instructional Computing Labs
		Networking Administration
		Programming
		Student Help Desk
		Student and Staff Access Network
		Telecommunications
		Web Services

		General Information
		Planned Outages/ Network Maintenance
		Technical Training
		Workstation Replacement

		IT Policies & Procedures
		Student Technology Fee
		Technology Group Charters
		Training Resources
		Web Standards & Development

Welcome to Information Technology at Lane Community College!

Information Technology provides front line support to faculty, staff and students of Lane in a variety of areas. We are the first point of contact for information and technical support on campus.

for Staff:

for Students:

IT Direct
- instructions
- problem types
Services include: Helpdesk, AV, Training, Equipment Repair, Web Development and Email support. IT Direct includes a Knowledge Base of FAQs.
Email (Groupwise)
For faculty and staff about the college-wide email system, Groupwise.
AV Equipment and Services
Information about the AV equipment and services available through the IT department.
Steps for requesting an R25 account
Find out how to request a Resource25 (R25) Scheduling Client Seat or a Lane Events (webviewer) Account
IT Training
- Classes: See a list of labs offered by I.T. Training and submit training requests
- Schedule: See currently scheduled Information Technology Staff Training classes on Lane Events
- Resources: View a list of how-to documentation and onlilne support resources
- Technology Orientation: Use this comprehensive online resource to learn about Lane's information technology and to find just-in-time answers to technology questions.
- Administrative Support Site: This resource is maintained for and by Lane's administrators to document any and all administrative procedures. Please use and contribute freely.
- Office 2007 Upgrade Support - Links to well-designed, convenient demos for Office 2007.
For immediate assistance - with specific problems or questions related to computers, networks, and software, contact the Help Desk at ext. 4444

Student Help Desk
Technology support for LCC students using computer labs, distance learning resources, SSAN and Expresslane.
Wireless Access (SSAN)
Information about using the wireless Internet service (SSAN) at LCC.
Moodle help for students
Find out more about Moodle, the online course management system at LCC.

IT News and Updates

fountain area main campus

Past IT News and Updates

Return to Lane's Home Page

Lane Community College Information Technology Department

4000 East 30th Ave, Eugene, OR 97405 - Building 2

Ph. (541) 463-3330 Fax (541) 463-3996

Questions or comments regarding the IT pages can be directed to Lori Brenden.