• IT Direct -

  • Request services using IT Direct. Login with your email address, enter the details of your request and submit the form.

• Contact the Help Desk -

  • By Phone: 463-4444

  • By Email: helpdesk@lanecc.edu

IT Training -

• IT Training provides coaching and instruction for LCC faculty and staff on the use of computer software and information systems for college operations
• IT Training Resources

New User Support:

• New Hire Checklist - Accounts for new employees *(.pdf file)
• New Email Accounts - Form to request new/revised email and network accounts (MSWord file)
• Faculty Technology Orientation - Comprehensive menu and links to information about Lane IT resources for faculty

Other Resources:

• Frequenty Asked Questions
• Help Desk Resources
• Steps for requesting an R25 account

About the Help Desk:

• What We Do
• Help Desk Staff

*Requires Adobe Acrobat Reader