Basic Guidelines for Classroom Instructors

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NOTE: NO FOOD, DRINKS, CHATROOMS OR GAMES ARE ALLOWED IN THE LABS AT ANY TIME. Please stress this at your first class meeting, and reinforce as needed, as failure to observe this requirement may result in loss of lab usage. http://www.lanecc.edu/cops/food.htm

COPYRIGHT LAWS: You or your students may not copy or electronically transfer any software from our computers to your floppy or zip disks, as such reproduction is a violation of Federal law. The only software you are entitled to reproduce is original instructional material placed on the File Servers or hard drives. Violators will be reported to the proper school authorities. http://www.lanecc.edu/cops/copyr.htm

TROUBLE LOG: Please report all problems in the Trouble Log located on the desktop of the instructor’s machine in all classrooms. This includes such items as supply requests, malfunctioning hardware, software problems, and network problems. Be sure to include as much information as possible, including a detailed description of what was happening when the problem occurred.
IF INFORMATION IS NOT WRITTEN IN THE TROUBLE LOG, WE WILL LIKELY NOT BE AWARE OF THE PROBLEM AND THEREFORE UNABLE TO CORRECT IT.

NETWORK/HARDWARE/SOFTWARE PROBLEMS AND EMERGENCIES: If you need immediate assistance, contact Eric Andersen at Ext. 5288, Monday - Friday, from 7:30 a.m. to 4:00 p.m. If Eric is not available, ask if Mike Smith or other staff can assist with your problem. If assistance is not available, call Barbara McIntire, Ext. 5065. For emergency assistance after working hours, please call the Health Lab, Ext. 5288. For non-emergencies, please enter detailed information in the Trouble Log, and/or contact Barbara McIntire, Ext. 5065.

LAB SUPPLIES/KEYBOARDS/MICE: Some classrooms have lab supplies accessible to all staff, including extra keyboards and mice for immediate replacement of malfunctioning equipment. If you need to replace a mouse or keyboard, please do so and then enter a note in the Trouble Log to indicate the equipment exchanged and the location of the defective keyboard/mouse.

OVERHEAD PROJECTORS/LCD PANELS: If you need immediate assistance, contact lab staff nearest your location, or Len Heflin, Audio Visual Specialist, at Ext. 5370, or one of the emergency numbers listed above. For non-emergencies, such as replacing spare bulbs, please enter detailed information in the Trouble Log.

FILE SERVER STUDENT ACCESS FOR SAVING FILES: In order to assure the best possible protection for student files, Instructional Computing has set up an area on the file server where students may save their work. This storage area is located on the ‘N:\’ Drive and is accessible from any computer lab or classroom where students login with their ‘L’ number. It is also available at home for students with internet access. Instructions for accessing this storage area are located on the labs hom9/25/06rsquo; and ‘Net Storage Instructions’.

NOTE: ALL STUDENT FILES ARE DELETED AT THE END OF EACH TERM

PRINTING: To keep fees to a minimum, we ask that you and your students print only those assignments relative to your classes. Extensive printing projects, such as lab packets, syllabi, etc., should be submitted to your individual Departments for reproduction by Printing and Graphics.

Printing is limited to 15 pages per printout and 2 copies only. Copy machines are readily available for additional copies. Double-sided printing is standard in order to keep costs down and to conserve resources. The only exception to the number of pages and format is for final end of term projects. The number of copies remains the same. Please advise your students that networked environments may not print as rapidly as a direct printer connection. Please ask them to be patient for their print outs. As printouts accumulate in the laser printer, please ensure that they are placed in the adjacent paper tray at each printer location. If you have printer problems requiring immediate assistance, contact Instructional Computing Lab staff nearest your location. Otherwise, please enter detailed information in the Trouble Log.

STUDENTS WITH DISABILITIES: Students requiring Assistive Technology (AT) accommodations in order to access a computer lab (such as chairs with arms or other physical support, ergonomic or split keyboards, trackball mice, or assistive software) must be authorized by Disability Services. Those students will have a Computer Lab Accommodation letter to present to the Lab Coordinator at the beginning of each term. Please refer students to Disability Services if they are without a letter but need AT to access the course or lab. Disability Services and Instructional Computing will work together to implement all approved requests for accommodations.

ROOM SECURITY: If the classroom is ordinarily in use immediately before your class, it should already be unlocked and the equipment turned on. If there is a class scheduled immediately after your class by another instructor, please leave the door unlocked and the equipment turned on. If there is an open period following your class, leave the equipment on, but lock the room. If yours is the last class scheduled for that day, please turn off all electrical equipment (printers, CPU's, and monitors) and lock all doors. Room keys are issued on an "as needed" basis and must be returned or reissued at the end of each term. If you have a question concerning equipment, security, or key issuance, please call Barbara McIntire at Ext. 5065.

GENERAL CLEAN-UP: Please leave the room ready for use by the next class. This includes: white boards erased, chairs pushed under desks, printer areas clean, and general policing of the area.

RECYCLE BOXES: To leave the environment ready for the next class, please ensure placement of all uncollected print jobs in the recycle boxes at the end of your class.

Thank you for your cooperation and assistance in maintaining a clean, safe, and well-functioning facility. If you have guideline questions or suggestions, or if you need further information or assistance, contact:

Barbara McIntire at Ph. 463-5065 [or Ext. 5065].