Medical Office Student Associate Overview and Application
Medical Office Student Associates (MOSA)
The Medical Office Student Associate (MOSA) program was designed to improve services provided by the LCC Health Clinic. MOSAs are trained paraprofessionals who assist Medical Professionals and guide fellow students with regard to college resources, services and procedures. MOSAs serve as positive role models; assist the LCC Health Clinic in providing quality medical care and to provide limited outreach to diverse students and staff. In addition to serving others, MOSAs gain skills and knowledge that benefit them both personally and professionally. Lane Community College's MOSA program has been in effect since the 1970's and serves as a model for programs throughout the state.
Roles and Responsibilities
MOSAs assist students and staff members in the LCC Health Clinic department by:
- Helping new and prospective patients with new patient enrollment and registration functions
- Assisting schedulers with the flow of the patient check-in process
- Assist with patient examination and procedures as clinician directs
- Answering multi-line phones and taking messages
- Preparing documents for next day appointments
- Perform CLIA-waved lab tests, as directed
- Maintaining a professional and organized center, while providing high quality customer service
- Maintain the strictest confidentiality.
- Assisting with special projects, workshops and campus-wide events
- Excellent communication and interpersonal skills
- Ability to work in a self-directed fashion and as an effective member of a team
- Experience working with diverse groups of people
- Ability to multitask in a fast-paced customer service environment
- Knowledge of, or ability to learn, basic office procedures
- Ability to follow direction and work within procedural guidelines
- Knowledge of or ability to learn: medical office procedures appropriate for a primary care clinic including vital signs and CLIA-waved lab tests
- Wash and sterilize medical instruments using universal precautions, while adhering to Health Clinic procedures
- Provide excellent customer service and perform patient-related tasks with care and concern
- Positive attitude toward college in general, and Lane in particular, as evidenced by own academic commitment
- Have completed at least 6 credits at Lane by time of application
- Be enrolled in at least 6 credits spring term
- Enroll in at least 6 credits each term next year (Summer, Fall, Winter, and Spring)
- Be in good academic standing with a cumulative GPA of at least 2.0 and 67% credit completion rate
- Commit to working 9-12 hours a week for the entire academic year (Summer, Fall, Winter, and Spring)
- Attend the mandatory paid training sessions (see next item)
- Attendance at an on-campus paid training session July 1- July 3rd is required for this position.
- Attend a possible monthly training meeting every other Thursday morning beginning fall term 2013. Note: These meetings are not held during finals and break weeks.
- It is preferred, but not required, that the student be enrolled in or be in the pre-requisite stage of entering a Health Professions Program at Lane Community College.
- Must be accepted in the Federal Work Study program to apply and accept this position.
The MOSA online application is currently open in Lane Job Connection. For assistance completing this application please visit the LCC Health Clinic in Building 18, Room 101.
Online applications will be accepted through June 30, 2015. Applications must be submitted by 11:59 PM.
Interviews will take place end of June and hiring decisions will be made by break week of spring/summer term.