Refunds: General

Type: 
Procedure
Category: 
Students
Department: 
Enrollment and Student Financial Services
Phone: 
(541) 463-5686
Primary Contact: 
Helen Garrett
Contact Email: 
Responsible Executive Authority: 
Executive Dean, Student Affairs
Purpose: 

Under certain circumstances, tuition and/or fees may be refunded to students. This procedures describes how to request a refund.

Narrative: 

The amount of tuition and fee refund will be determined by the type of class and date the student officially drops it using MyLane.  For details, please see the Enrollment and Student Financial Services Refund Procedure.

Refund deadlines are published each term in the schedule of classes.  The Refund Request online form is available at https://www.lanecc.edu/esfs/refund-request-form. Petitions for exceptions to the refund policy are reviewed by the Refund Request Team. Approvals for petition requests are limited and will only be considered when the request is submitted with attached documentation of a medical or emergency reason why a student could not drop the class by the refund deadline.  Extenuating circumstances (circumstances clearly beyond a student's control) may be cause for a 100 percent refund after the refund deadline.  Written verification (a note from a doctor if the student was unable to attend for medical reasons) is required.  The course will remain on the transcript with an asterisk (*) indicating that it was dropped after the deadline.  It does not calculate into the GPA.

Except for an unavoidable situation, all petitions must be received in Enrollment and Student Financial Services by the end of the eighth week of the term.  Students who cannot attend classes after the eighth week of the term because of extenuating circumstances should check the college policy for the grade options available.

Classes which Lane Community College cancels are refunded in full.  Refunds are mailed weekly.

Enrollment and Student Financial Services will annotate in our system whether a request has been approved or denied.  You may check on the status of your request, or monitor your Account Summary by using MyLane from Lane's Home Page to see that a refund or removal of charges has occurred.

Date Adopted: 
Saturday, May 1, 1999
Date Last Reviewed: 
Sunday, March 30, 2014