Graffiti Response

Type: 
Procedure
Category: 
Facilities
Department: 
Facilities Management and Planning
Phone: 
(541) 463-5132
Primary Contact: 
Todd Smith
Contact Email: 
Responsible Executive Authority: 
Vice President, College Services
Purpose: 

This procedure describes how graffiti should be reported, and how it will be removed. Graffiti will not be allowed on any of the facilities associated with Lane Community College.

Narrative: 

Introduction

Graffiti may come in many forms such as painting or writing with pens or markers, or in the form of pictures, restroom partitions, trash cans, mirrors, doors, classroom student chairs or tables, and windows.   Graffiti incidents must be tracked and reported immediately, and a consistent and immediate response must be implemented.  It is our intention to maintain the very best quality learning environment possible.   Removal of graffiti is a top priority for the Facilities Management and Planning (FMP) department.

Definition:  "Unauthorized writing or drawing on a public surface"

Process

1.  If Graffiti is identified, immediately report it to the Public Safety office at extension 5558 during normal working hours, Monday through Friday, 7 am to 4 pm, OR at extension 5555 during evening or weekend hours. 

a. Report your name, the time of day, date, building number, level, room number, and exact location of the graffiti.  For example, if it is marker writing on a mirror in a restroom, state this information.   If the graffiti is in a restroom, once reported, either the FMP or Public Safety personnel will put a notice closing the restroom on the entrance door until the graffiti can be removed.  Graffiti will likely be removed within hours of the reporting time.

b.  Public safety staff will take digital pictures, then notify the FMP office at extension 5216 or email facilitiesoffice@lanecc.edu to confirm proper documentation has occurred before the graffiti is removed.

c.  Graffiti will not be removed until after either Public Safety staff or FMP staff has taken digital pictures.  If FMP staff takes digital pictures, they shall be promptly emailed on the same day to the Public Safety department.  

2. Every graffiti incident regardless of the extent of the writing or drawing must be properly documented with digital pictures.  If Public Safety staff is busy and unable to provide timely response, the Public Safety Officer may authorize that digital pictures be taken by FMP department Painters or Custodians and forwarded to them directly.   Graffiti related emails must  have the word "Graffiti" in the email subject field. 

a. Emails sent to Public Safety staff with digital pictures shall be sent to the following:

i.  Public Safety Officer authorizing FMP staff to take pictures and send them.

ii.  Manager, Public Safety Department at smithj@lanecc.edu.

iii.  Director, Facilities Management and Planning at smitht@lanecc.edu.

iv.  facilitiesoffice@lanecc.edu  to generate a work order to track the incident.

3. All graffiti incidents must be tracked on an FMP department work order.  No exceptions.

4. All graffiti incidents take top priority over all other work (non-life safety related).

5. Graffiti at satellite campus locations such as at Florence, Cottage Grove, Wildish Building, Downtown Center, KLCC, Airport, and the new Downtown Campus have the same top priority level as such incidents at the main campus.

Summary

All Graffiti must be reported, documented with digital pictures, isolated or covered until pictures are taken, and removed at the earliest possible date and time. 

Date Adopted: 
Thursday, April 26, 2012
Date Last Reviewed: 
Thursday, April 26, 2012