It is the purpose of this procedure to identify the types of emergencies which may occur on campus, describe the steps to take for each emergency, list members of the Emergency Response Team.
Numbers to Call
Emergency Response Team
Timely and Immediate Notification
Demonstrations and Protests
Evacuation of Persons with Disabilities
Fire or Explosion
Hazardous Materials Accidents
Physical Injuries and Medical Emergencies
Psychological and Emotional Trauma
Public Relations Emergencies
Violent or Threatening Behavior
The Lane Community College Emergency Plan includes:
- This online document, for quick reference and general information;
- A separate Employee Emergency Manual providing quick reference information, which is distributed to all employees, a version for the 30th Avenue campus and one for satellite campuses; and
- A separate Management Emergency Manual (Red Book) for the Emergency Response Team (ERT), containing more detailed procedures for their use.
In the following text, where a specific position is listed, it is assumed that the designee for that position may also function in that role.
Employees should become thoroughly familiar with this plan and with the companion Employee Emergency Manual, particularly for events that relate to or impact an employee's work environment and safety.
Questions about this plan should be referred to College Operations at (541) 463-5503.
Main Campus Emergency Numbers
- Emergencies (541) 463-5555
- Counseling / Consultation (541) 463-8888
- Public Safety Department (541) 463-5558
- Facilities Management (541) 463-5216
- After Hours Emergencies (541) 463-5555
Off-Campus Emergency Numbers
- Police 911
- Fire 911
- Medical 911
The Emergency Response Team (ERT) is responsible for coordinating and managing campus emergencies. The ERT is comprised of key campus personnel with responsibilities for emergency response.
- Emergency Director: AVP Finance
- Primary Designee Emergency Director: Chief Human Resources Officer
- Secondary Designee Emergency Director: Director of Public Safety
- Public Safety Officer on duty
- Public Information Officer
- Facilities: Director of Facilities Management and Planning
- College President
- VP Academic and Student Affairs
- AVP for Technology
- Executive Assistant to the President
- Health Clinic Director
- Emergency and Risk Management Analyst
When a potential or actual emergency is identified, it should be brought to the attention of the Emergency Director or Public Safety Manager at (541) 463-5555.
The Emergency Director will consult with the Emergency Response Team (ERT) to determine whether an emergency exists and the nature and extent of any emergency.
If it is determined that an emergency exists, the Emergency Response Team will convene at the pre-determined location listed in the Red Book. The ERT will decide on an appropriate course of action, the content of a public statement and appropriate actions given the nature of the situation.
Active Shooter on Campus/Lockdown
Situations where one or more individuals are using deadly force against many people are very fluid and changing. It is impossible to anticipate exactly how the situation will evolve. It is impossible to provide absolute guidelines. Thinking through possible actions now may give you an important advantage. Active shooter incidents can happen at any location where people gather and usually start quickly and without warning. Call 911 and (541) 463-5555 as soon as you can do so with relative safety.
Decision Making for Active Shooter on Campus/Lockdown
In the initial phases of an active shooter situation individuals will need to make decisions based upon their assessment of the situation.
Follow all directions from law enforcement personnel.
As soon as it is safe the ERT will convene to consider other actions needed by the college.
All college communications will utilize the campus emergency communication plan.
Hearing gun fire may be your first indication that something is wrong. Assess your situation as best you can and take action.
In general, the more distance you can put between yourself and the shooter the better. Do not go towards the sounds of gunfire to investigate and/or try to help. Get away from the area. Try to be a moving target vs. a non-moving target.
If you can not get out of the area but are somewhat distant from the shooting consider locking down as an option.
You may choose to try and secure the room you are in or go to a near-by room that can be secured. Close blinds, turn off all radio's etc., and keep quiet. Get down near the wall which the shooter is most likely to try firing through. Consider trajectory of possible bullets when taking cover. Your goal is to keep the shooter from entering your room.
Quietly discuss with others in the room what you will do if the shooter enters the room. If that happens do not "duck for cover", and become a partially exposed, passive target. If possible try to get away. Evaluate the situation as best you can before following any directions from the shooter.
Purpose: To try and keep people from coming in contact with the shooter by going to places that can be secured. Ideally, such a space has phone and internet access, but the ability to secure the space is primary.
When possible the campus emergency notification system will be activated to alert people to the need for a Lock Down.
It must be an individual decision whether it is best to try to flee the area or lock down. There are risks and benefits to both decisions and your decision will need to be based on your individual situation.
Staff may initiate a lock down in place in their area when circumstances dictate.
Departments should have pre-determined lock down rooms.
Do not set off the fire alarm in a lock down. People may become targets by orderly leaving the buildings and gathering outside.
If a fire alarm goes off while you are in lock down assess the situation before leaving your shelter. The alarm may have been set off by the shooter(s). If you smell smoke or see fire you need to exit.
In an active shooter situation the first priority of police will be to neutralize the shooter(s). Consider carefully before doing anything that may cause you to be confused with the suspects – like showing a personal weapon, running toward police, etc. Cooperate with all instructions from law enforcement.
Modified Lock Down
Purpose: To secure exterior doors while normal activities continue within the building(s). This is used when there is a probability of a dangerous situation coming on campus and there is a need to restrict access to our buildings.
Upon getting the emergency announcement to start a modified lock down staff should secure their exterior doors, close blinds and continue normal activities until notified of an all clear.
During modified lock down you may let people into your building who you know personally and/or who do not fit the description of the suspect.
The Flight Technology Department offers flight instruction. Although remote, the potential exists for incidents involving college owned aircraft during instructional activities.
Decision Making for Aircraft Incidents
The Emergency Director will be notified of any accident involving college owned or operated aircraft.
The Emergency Director will coordinate with the Federal Aviation Administration, National Transportation Safety Board, authorities in the area where the aircraft came to rest, and appropriate state agencies.
Communications for Aircraft Incidents
An employee receiving notification of an aircraft loss should call Public Safety at (541) 463-5555 and report the aircraft type, names of all on board and current condition if known, the time and date of the loss, location of the loss and who made the notification to the college with a call-back number.
The Public Safety Manager will:
- Confirm the aircraft incident; and
- Inform the Emergency Director.
The Emergency Director will:
- Convene the Emergency Response Team if indicated;
- Inform the Flight Technology Division Chair; and
- Inform the Public Information Officer.
- Bloodborne Pathogens (BBP) – Pathogenic microorganisms that are present in human blood and can cause disease in humans. These pathogens include, but are not limited to, hepatitis B and human immunodeficiency virus (HIV).
- Occupational Exposure – Having a reasonable chance of skin, eye, mucous membrane, or parenteral (piercing) contact with blood or other potentially infectious materials in the performance of assigned job duties.
- Avoid contact with potentially infectious human body fluids. Remember: if it is human, wet and it isn't yours – don't touch it.
- Wear protective gloves when assisting someone in a situation where you could become exposed to Bloodborne Pathogens.
- Call Facilities at (541) 463-5216 and request a BBP clean up for any spilled blood or body fluids – they have been specially trained. Do not clean up potential BBP situations yourself.
In case of exposure
- Notify your supervisor.
- Immediately call Cascade Health Solutions (541) 463-2650 Suzanne Way #200, Springfield OR 97408, phone # (541) 228-3096 and tell them you need to be seen for a potential occupational exposure to BBP. Treatment needs to be within 2 hours of exposure. If Cascade Health Solutions is closed seek treatment at any hospital emergency room. Note: this service is for SAIF eligible injuries only.
- Complete a SAIF accident report form.
- Notify Human Resources.
- For non-SAIF injuries seek treatment within 2 hours of injury at a hospital emergency room.
- Complete a student accident form.
Bomb threats usually occur by telephone. The caller has a message to deliver and has chosen the telephone as the medium for this communication. Motives vary, as does the desired outcome. The most important thing to remember when a bomb threat is received is to take the caller seriously.
Decision Making for Bomb Threats
College Public Safety staff are trained to initially respond to bomb threat situations. In addition, they receive assistance from local fire and police authorities who are specially trained and equipped to conduct bomb searches and disposal as necessary. Local medical support is available to handle specific needs.
An employee receiving a telephone bomb threat should obtain as much information as possible (voice, accent, gender, mood, background noises, exact words used, who the caller represents and why the college is a target), then call Public Safety at (541) 463-5555. Give your name and location. Employees also should use the Bomb Threat checklist provided in the Employee Emergency Manual.
Dissemination of any bomb threat information to students and employees will be at the direction of the Emergency Director.
Communications for Bomb Threat Events
The Emergency Director, upon notification of a bomb threat against any college resource, will assess the credibility of the threat and will convene the Emergency Response Team (ERT).
The ERT will make decisions on:
- Evacuation of affected facilities;
- Closure of the affected campus;
- Requests for outside assistance; and/or
- Communications via the Public Information Officer.
- Remain calm.
- Try to obtain as much information as possible from the caller by using the Bomb Threat Checklist below.
- While on the phone with the caller, have someone contact Public Safety immediately at (541) 463-5555 or (541) 463-5558. Give your name, location and telephone number.
- Inform your supervisor or manager.
- If told to evacuate by campus authorities, follow evacuation procedures.
- If a suspicious object is seen, report it to a Public Safety officer. Do not touch or move it.
- Do not spread rumors.
Bomb Threat Checklist
- When will the bomb explode?
- Where is the bomb now?
- What does the bomb look like?
- What kind of bomb is it?
- What will cause it to explode?
- Did you place the bomb?
- What is your address?
- What is your name?
- Sex of caller: Male or Female
Age_____ Race______ Length of call_____
Tell the caller to contact 911 to report the bomb. This may allow a trace.
All communications that are related to an emergency must be issued by the Public Information Officer (PIO).
News media make announcements as soon as they receive information from the college PIO. No one except the PIO shall call the media to ensure quick and accurate reporting.
Emergencies which significantly disrupt classes and services will be announced to employees, students and the public using the LaneAlert messaging system. In addition to these general guidelines, each emergency heading has specific communications information.
The PIO will, as needed:
- Write the announcement;
- Implement communications selected by the team; and
- Evaluate communications and record for future reference.
Emergency information will be announced by the Emergency Response Team to employees, students and the public using the LaneAlert emergency notification system. LaneAlert allows messages to be sent simultaneously to all registered users via text messaging, phone call, and/or email. All persons should keep their information current in the LaneAlert data base by using the links in the "Home" tab on MyLane. Divisions and departments are responsible for notifying students in classrooms, laboratories, the library, or cafeteria. "All Clear" announcements will be made when the situation is stabilized.
- Refer all media questions regarding emergencies to Lane's public information officer at (541) 463-5591.
- Announcements are made to the media by the public information officer.
Lane Community College will immediately notify the campus community upon the confirmation of a significant emergency or dangerous situation involving an immediate threat to the health or safety of students or staff, occurring on campus. Examples include serious crimes, pending severe weather, possible presence of dangerous individual or animals, etc.
Emergency information will be announced by the Emergency Response Team, or other authorized individuals, to employees and students using the LaneAlert emergency notification system. LaneAlert allows messages to be sent simultaneously to all registered users via text messaging, phone call, and/or email. All persons should keep their information current in the LaneAlert data base by using the links in the "Home" tab on MyLane. Divisions and departments are responsible for notifying students in classrooms, laboratories, the library, or cafeteria. "All Clear" announcements will be made when the situation is stabilized.
The Emergency Director, or his appointed designee in conjunction with members of the Emergency Response team, campus public safety and facilities management and planning will determine whether to activate the LaneAlert emergency notification system.
Five criteria must be considered to determine if activation of the LaneAlert system is warranted and which communications will be utilized:
- Hazard Type
- What is the hazard? (fire, earthquake, flood, chemical hazard, dangerous individual)
- What is the impact to Lane Community College? (Minor, major, disaster)
- What is the potential for the situation to worsen?
- Is the situation under control?
- Life Safety / Property Protection
- What is the potential for death?
- What is the potential for serious injury?
- What is the potential for minor injury?
- What is the potential for damage?
- What is the potential for disruption to normal course of business?
- How soon does the message need to go out? (Seconds, hours, days)
- Is there time for approval?
- Who needs to be alerted? (Administration, faculty, staff, students, visitors)
- How many people need to be alerted? (dozens, hundreds, thousands)
- Capabilities / Limitations
- What are the limitations of the system? (audience, delivery time, mass panic)
- Which system should be used? (Press conference, LaneAlert, email, text, phone)
- How quickly can the messages be sent? (Immediately, minutes, hours)
The following are authorized and trained to send messages through the LaneAlert system.
- Emergency Director
- Primary backup designee –Chief Human Resources Officer
- Secondary backup designee – Director of Public Safety
- Emergency and Risk Management Analyst
- Campus PIO
- Public Safety Officer
Everyone is asked to help make the college a safe place by being alert to suspicious situations or persons and by reporting them to Public Safety at (541) 463-5555 as soon as possible. If you are a victim, witness, or responsible for the safety of students or others, DO NOT TAKE ANY UNNECESSARY CHANCES.
Avoid physical confrontation with the perpetrator by any reasonable means available. If a vehicle is involved, get a license number, make, model, and color if possible. Try to determine the route of travel if it is safe to do so.
Safety of students and employees is the first priority.
Decision Making for Crime in Progress Events
After becoming aware of a major crime against a person or property in progress, the Public Safety Manager will notify the Emergency Director of the nature of the activity, steps taken by Public Safety, and advise any other actions appropriate to the circumstances.
Communications for Criminal Activities
The Public Safety Manager, upon notification of criminal activity will:
- Dispatch Public Safety staff to the scene;
- Notify appropriate outside agencies and request assistance, if required;
- Notify the Emergency Director if indicated; and
- Follow-up after investigation is completed.
- Do not try to apprehend or interfere with the criminal except to defend yourself.
- Get a description; height, weight, sex, color, age, clothing, method and direction of travel. If the criminal enters a vehicle, get the license number, make, model, color and outstanding characteristics. (Also see: Bomb Threat Checklist)
- Do not touch or move what may be evidence or appear dangerous.
- If possible go to a safe place.
- Call Public Safety at (541) 463-5555 or (541) 463-5558. Give your name, location and department. Advise Pubic Safety of the situation and stay in place until contacted by an officer.
- Do not interfere with those creating the disturbance or with Public Safety or other law enforcement authorities.
Demonstrations, protests or work stoppages can have various consequences for the college. They can adversely affect the normal delivery of educational services. These events can also pose a threat to the safety and security of students and staff when coming to, using and departing from college property.
Decision Making for Demonstrations and Protests
A demonstration or protest is considered a planned event if the college has been notified and the event appropriately scheduled. The Public Safety Manager will coordinate with local authorities to ensure access to and from the college, and will request any necessary assistance to ensure students, employees and properties are provided the highest degree of protection available. Every effort will be made to maintain a positive learning environment.
If an event occurs without notice, the college will take all necessary actions to maintain normal operating activities. The Public Safety Manager will coordinate with appropriate law enforcement and judicial officials to obtain support for the protection of college students, employees and property as soon as possible.
Communications for Demonstration and Protests
The Public Safety Manager, upon notification of the event, will:
- Advise Emergency Director;
- Assess the potential impact on college operations;
- Recommend regarding convening of the Emergency Response Team; and
- Implement procedures to protect students, employees and property.
- If you observe unapproved demonstrations or protests or if they are taking place at unapproved locations, contact Public Safety at (541) 463-5555 or (541) 463-5558.
- If you are not comfortable with what is being said, do not stay in the area. Avoid provoking or obstructing demonstrators.
- In the event of a civil disturbance continue with your normal routine as much as possible. If the disturbance is outside, stay away from doors and windows.
- If you observe destructive behavior at any time contact Public Safety at (541) 463-5555 or (541) 463-5558. Give your name and what you saw.
- Leave immediately if violent behavior is observed and proceed to your workspace or an area away from the demonstration. Advise the appropriate manager and then wait for instructions.
- If you are on campus after hours and no one is available from your department or division, contact Public Safety at (541) 463-5555 or (541) 463-5558.
Physical emergencies may warrant evacuation of a building or campus. A decision to evacuate will be communicated to all affected individuals using the LaneAlert messaging system. The methods of communication will depend on the event, potential harm to people and property, and the urgency required. Specific evacuation procedures have been developed for physically impaired individuals.
Decision Making for Evacuations
The Emergency Response Team (ERT) will assess the event and determine if evacuation of all or part of the campus is indicated. If evacuation is deemed necessary, Public Safety and Facilities Management personnel will coordinate this activity and request appropriate local government agency support as necessary.
Communications for Evacuations
The Public Safety Manager, when circumstances warrant, will:
- Initiate evacuation of a building, buildings or the entire campus upon direction of the ERT;
- Ensure all students, employees and visitors are safely evacuated from the affected area(s) including rapid response to individuals with physical impairment;
- Notify Facilities Management and local agencies to provide support as necessary.
- Do not use building elevators in case of fire or earthquake, use nearest stairway.
- Walk, do not run, to the nearest exit.
- Leave the building and move to the designated meeting place for your building. You should be at least 1.5 times the height of the building away. Do not obstruct emergency personnel or vehicles.
- Designated staff should check restrooms, library, cafeteria, and other common areas and advise employees and students of evacuation.
- Take purses and backpacks when evacuating. Close doors but do not lock them, except in an earthquake when you should not close doors.
- You may return to a building when you are told it is safe to do so by Public Safety, Facilities Management, Executive Team, other responding emergency management personnel, or when the alarm stops sounding.
- Remain calm and reassuring.
- Give assistance to persons with disabilities. Ask them what their needs are.
- Request assistance from those near you if needed.
- Exit building if possible; if not, proceed to the nearest evacuation area or move toward the nearest marked exit (these are evacuation areas). Do not use the elevator in case of fire or emergencies that might affect electricity.
- The wheelchair occupant or person with disability may use the building elevators only if it can be done safely.
- The wheelchair occupant or person with disabilities should remain in the evacuation area until rescue personnel arrive. All evacuation areas will be checked first by emergency personnel.
Every activated fire alarm will be treated as an actual event. Evacuation of an affected building is mandatory and must begin when the alarm sounds. Public Safety and Facilities Management personnel will assist and ensure the evacuation has been completed to include support for the physically impaired. All employees must become familiar with the evacuation routes for their respective buildings and any other assigned responsibilities to ensure the safety of students and visitors.
Decision Making for Fire or Explosion
Upon notice of a fire situation either by alarm or college employees, employees should immediately evacuate their work area. Employees also should advise others of the situation and encourage them to leave the facility. If someone refuses, Public Safety, Facilities Management or on-scene fire officials should be notified. People should evacuate to the designated location for their building, standby for further instructions, and not return to the facility until officially advised that it is safe to do so.
Communications for Fire or Explosion
The Public Safety Manager or Emergency Director, upon notification of a fire on campus, will:
- Start evacuation of the affected area, facility or campus;
- Notify the local fire department and make sure it is responding expeditiously; and
- Consult with the Emergency Response Team about the need for college closure.
- In case of fire, close the door to the room with the fire and sound the fire alarm.
- Call Public Safety at (541) 463-5555 or (541) 463-5558. Give your name, department and location of fire. Do not hang up until Public Safety instructs you to.
- If the fire is small, control it with a fire extinguisher if you have been trained.
- If the fire is large, very smoky or spreading rapidly, evacuate the building immediately.
- Never use building elevators in case of fire or earthquake.
- Follow evacuation procedures.
- Leave the building and move to the designated location for the building. Do not obstruct emergency personnel or vehicles.
- Do not return to the building until instructed to do so by Public Safety, a building representative, or the alarm stops sounding.
- Notify rescue personnel if you suspect someone is trapped in the building.
Note: for wildfires, see Severe Weather.
Contamination by hazardous materials can occur by physical contact or inhalation. At the college, hazardous material containers are required to be labeled with information regarding the health hazards of the substance. Individuals who believe they have been contaminated by contact with or inhalation of a known or suspected hazardous material should immediately seek emergency response assistance. They should advise college staff of where the material is located and type if known.
Decision Making for Hazardous Material Accidents
The Public Safety Manager upon notification of a hazardous materials incident will:
- Determine the extent and nature of the accident;
- Ensure that the scene is cordoned off;
- Request contamination control assistance from Facilities Management staff if indicated;
- Request medical assistance if indicated;
- Request local governmental agency support as appropriate;
- Notify the Emergency Director if indicated; and
- Coordinate response efforts under leadership of the ERT if indicated.
- Unless properly trained, do not attempt to clean up the hazardous spill. Call Facilities Management at (541) 463-5216.
- If a gas cylinder or other chemical container leaks, and if you believe this is dangerous, the following steps should be taken:
- Confine the fumes or fire by shutting the door to the room.
- Sound the building fire alarm. Begin evacuation procedures.
- Call Public Safety at (541) 463-5555 or (541) 463-5558. Give your name, department, location and specific information about the nature of the material involved.
- Leave the building and move to the designated location for the building. Do not obstruct emergency personnel or vehicles.
- Suspected gas leaks or suspicious odors should be reported to Public Safety at (541) 463-5555 or (541) 463-5558.
A natural disaster can occur with or without notice. Earthquakes, tsunamis, floods, mudslides, volcanic activity, and severe wind storms pose a serious threat to the safety and security of students and employees as well as the physical college facilities. These events can disrupt, delay or terminate learning activities.
Decision Making for Natural Disasters
Some natural disasters provide lead-time to prepare and communicate with students and employees. When the Emergency Director has reasonable lead-time to determine possible effects on college operations, a decision will be made to continue, reduce or terminate college functions and/or classes. That decision will be announced to students and employees via the LaneAlert messaging system.
Other natural disasters occur suddenly and require detailed pre-planning for effective response. When a natural disaster strikes without warning, the Emergency Director will:
- Assemble the Emergency Response Team (ERT);
- Assess the college operational capability;
- Determine any threat to students and employees; and
- Decide whether to continue operations, reduce activity or close a college facility.
Communications for Natural Disasters
The Public Safety Manager will:
- Expeditiously advise the Emergency Director of impending natural disaster events that could affect the safety of students, employees or the normal operation of the college; and
- Advise the Emergency Response Team on pre- and post-event preparation and recovery actions.
- If indoors, stay there. Get under a desk or table or stand in a corner or doorway. Stay away from windows, shelves and heavy equipment. Do not use elevators.
- If outdoors, get into an open area away from trees, buildings, walls and downed power lines.
- If driving, pull over to the side of the road and stop. Avoid overpasses and downed power lines. Stay inside the vehicle until the shaking is over.
- If in a crowded public place, do not rush for the doors. Move away from shelves containing object that could fall.
- After the shocks subside, evacuate to the designated location for the building.
- Follow the procedures in this manual for evacuation, fire, hazardous material accidents or serious injury, as necessary.
- In the event of major damage or disruption, Public Safety will announce and implement evacuation procedures.
- Call Public Safety at (541) 463-5555 or (541) 463-5558 to notify of serious hazards or injuries. Identify and assist the injured.
- Do not return to the building until instructed by Public Safety or a building manager that it is safe.
Note: see also Severe Weather for information related to high winds, floods, wildfires, etc.
Injuries and medical emergencies on campus may be classified as either:
- Minor: the injured person may self-administer first aid, using available first-aid kits that are centrally located in all college buildings;
- Moderate: first aid may be administered by a qualified trained employee and the person referred to the Health Clinic or a private provider. The Health Clinic also may be contacted to assist the person at the scene of the injury;
- Severe: Call Public Safety at (541) 463-5555. State the nature of the illness or injury, location of patient, and if an ambulance seems indicated. CPR, if indicated, should be started by any trained bystander until relieved by Health Clinic or Public Safety personnel.
Fill out the appropriate accident report for ANY injury or near miss.
Decision Making for Physical Injuries and Medical Emergencies
The Health Clinic is responsible for immediate medical care of persons injured on main campus, including referral and reporting. When the Health Clinic is closed, Public Safety is responsible for first aid and emergency response.
Communications for Physical Injuries
The Health Clinic is responsible for notification and communications about any persons they treat.
Public Safety is responsible for notification and communications about any persons to whom they provide first aid or emergency response.
All accidents occurring on college property that do not involve an employee of the college are reported on an Accident Report Form provided by College Operations or departmental offices on campus. Departments are responsible for completing the Accident Report Form for all student accidents in their area. The Health Clinic will complete the form when they treat a student injured in a non-departmental-sponsored activity.
For accidents involving employees, see Occupational Injuries and Illnesses.
- Do not move an injured or ill person unless there is a life-threatening situation.
- It is preferable to call Public safety at (541) 463-5555 first, as they may respond more quickly. Public Safety officers also carry an AED (automated external defibrillator). Notice of the injury or illness will be relayed to the Health Clinic. Give your name, extension, exact location of the victim and information regarding the injury or illness.
- Send another person to the closest exit to lead emergency response personnel to the injured person.
- Return to the victim and keep them calm and comfortable. If properly trained, administer first aid.
- List below the persons in your building who are trained in first aid and/or CPR and the location of the nearest first aid kit and AED
- Remain with the victim until Public Safety or medical personnel arrive. The Health Clinic staff will arrange for an ambulance if needed.
- Do no attempt to clean up spilled blood or bodily fluids unless properly equipped and trained. See Bloodborne Pathogens.
There is a likelihood for mental health trauma or psychological trauma in the event of an emergency or traumatic incident where there are victims or witnesses. Support services are offered through Lane's Counseling Department (541) 463-3200. The Counseling Department networks with other agencies in the community and will call for additional support if needed.
Decision Making for Emergency Events That Involve Victims and/or Witnesses
The Public Safety Manager will ensure that the Mental Health Crisis Response Coordinator is notified as indicated.
Communications for Crisis Events
The Mental Health Crisis Response Coordinator will assess the extent of the intervention necessary and notify the Emergency Director of the situation with recommendations on:
- Requests for outside assistance (e.g. Lane County Mental Health Disaster Response Coalition); and/or
- Establishment of crisis debriefing safe rooms.
Types of Support
There are three basic supports which are provided at the scene:
- Assistance to victims, survivors and family members who are directly involved with the incident;
- Brief crisis interventions with emergency personnel who are showing signs of distress; and
- Advice and counsel to the Emergency Response Team.
- Your first duty is to ensure your own safety.
- Call Public Safety at (541) 463-5555 or (541) 463-5558 and/or the Counseling Department hotline at (541) 463-8888 to make sure they are aware of the situation.
- Next, if you believe you can and desire to, assess the emotional state of those around you and determine if you can safely help stabilize them emotionally while you wait for professional assistance to arrive.
- When help arrives, trained crises responders will assess the nature and extent of the intervention that is called for and take over responsibility for stabilizing the situation and providing crisis management.
- If necessary they will notify the president or designee with recommendations.
- Outside assistance will be requested if warranted by the situation.
- For students, counseling is available by making an appointment (541) 463-3200 or dropping by the counseling department (Building 1, Room 203) any time during regular business hours.
- For employees, the Employee Assistance Program (EAP) is available at (541) 344-6929.
Public relations emergencies are administrative, nonphysical events such as social controversies which disrupt classes and services.
Decision Making for Public Relations Emergencies
The need for action will be identified by a member of the Board of Education or the Executive Team (ET). ET will convene, bring in others as appropriate, analyze the situation, and adopt a response plan.
Communications for Public Relations Emergencies
Working with emergency response decisionmakers, the Public Information Officer (PIO) will prepare and execute a communications plan including:
- Designated spokesperson;
- Information to be released;
- Communication methods to use;
- Write any official statement and distribute as needed;
- Inform the news media or press conference; and
- Evaluate communications and record for future reference.
Severe weather includes rain, snow, ice, flooding, strong winds and tornadoes or similar events, that could affect the operational capability of the college or threaten the safety of students or employees. This includes conditions affecting safe travel to or from any college center.
Decision Making for Severe Weather
The Emergency Director will evaluate available data from personal observations, news sources, recommendations from the Public Safety Manager and the Facilities Management Director. A determination whether to reduce services, close the college or continue to operate all activities as scheduled will be made.
Communications for Severe Weather
The Public Safety Manager, upon notification of a predicted or in-progress severe weather event, will:
- Advise the Emergency Director of potential impact on college operations by forecasted severe weather; and
- Ensure coordination to monitor weather conditions and take appropriate action to make the campus safe for students and employees, including:
- Have the on-duty Public Safety staff assess in-progress severe weather conditions;
- When warranted, advise the Emergency Director about delay/closure of campus due to weather conditions; and
- As appropriate, notify the Public Information Officer.
The Public Information Officer will implement communications to employees, students and the public via all-staff e-mail, all-staff voice mail, telephone tree activation, college voice mail message at (541) 463-3000, and/or notice to news media, as needed. See the COMMUNICATIONS section in this plan for more detail. Also see the college Weather Closure Q & A.
- If you see an event occurring, such as a wild fire, call Public Safety at (541) 463-5555 or (541) 463-5558.
- On-campus: Actions to be taken in the event of severe weather will be announced by Public Safety through e-mail, telephone tree, or in person.
- Off-Campus: Radio and television news stations are informed of closures by the Public Information Officer. Do not call KLCC-FM or other media; this interferes with their ability to announce the most current information. If media calls, refer them to the Public Information Officer at (541) 463-5591.
These events include commercial failure of services (power/water/sewage) that adversely affect the ability of the college to deliver institutional instruction or maintain a safe environment for students and employees.
Decision Making for Utility Failures
Upon notification that a situation exists, the Emergency Director will communicate with the Public Safety Manager and the Facilities Management Director to determine the nature, scope and duration of the loss. The Emergency Director may convene the Emergency Response Team. The Emergency Director will determine if college activities can continue, be reduced, or if closure is appropriate.
Communications for Utility Failures
The Public Safety Manager or designee will:
- Coordinate with the Facilities Management Director to determine the extent of service disruption;
- Advise the Emergency Director of the nature of the disruption and any potential safety issues affecting students or employees; and
- Consult with the Emergency Response Team about the probable effects upon college operations.
- If there is a potential danger to the building occupants or if the utility failure occurs after hours, weekends or on holidays, notify Public Safety at (541) 463-5555 or (541) 463-5558.
- If there is a major gas leak, do not activate the building fire alarms.
- Assist people with disabilities in exiting the building (See Evacuation of Persons with Disabilities).
- In case of electrical failure, do not use the elevator. If stuck in the elevator, use the emergency phone to call for help.
Your first duty is to ensure the safety of yourself and those you are responsible for at the college. Do not meet with anyone who has threatened you or is an obvious danger to you.
Decision Making for Violent or Threatening Behavior
Verbally Abusive Behavior
- Remain calm. Try to calm the person down.
- Try to listen carefully and pay attention to what is said. Let the person know you will help within your ability to do so.
- If the individual does not respond, get the attention of others around you.
- Notify the counselor in your area, or contact Counseling at (541) 463-8888.
- If the situation is escalating or if you feel there is an immediate threat, contact Public Safety at (541) 463-5555 or (541) 463-5558.
- If necessary, leave your workspace. Do so under whatever pretext is necessary.
Physically Aggressive Behavior
- Do not engage the physically aggressive person. Leave your workspace immediately. Go to a location with other people.
- Advise your manager and other staff.
- Call Public Safety at (541) 463-5555 or (541) 463-5558.
Other Guidelines for Coping in a Potentially Violent Situation
- Alert a colleague that you will be meeting with a potentially violent person and have the colleague ready to assist. Have a public safety officer "on call" or with you as circumstances dictate.
- Keep the door of your meeting place open and position yourself in an area that gives you an easy exit.
- Be aware of and remove any object that could be used as a weapon, if safe to do so.
- If your instinct tells you something is wrong, leave immediately.
- Avoid body language that appears challenging such as placing your hands on your hips, moving into the other person's territory or using aggressive facial expressions.
- Slow your speaking rate and lower your voice to de-escalate the situation.
- Ask to include a supervisor or administrator to help the agitated person's need to feel heard.
- Ask questions to help regain control of the conversation and to understand the situation.
- Never agree with disoriented statements or attempt to argue. Avoid defensiveness.
- End the conversation if the person remains belligerent and does not respond to your efforts.
- Never touch an outraged person or try to force them to leave.
- If a weapon becomes evident, leave. If that is not possible, calmly ask the person to leave any weapon in a neutral position as you continue talking calmly. Notify Public Safety as soon as possible.
- Let the person know the consequences of any violent behavior.
- Never agree to go to an unmonitored location with a potentially violent person.
- After the meeting is over, report any unacceptable behavior or threats to your manager and Public Safety. Help the campus remain alert to any situation that could eventually escalate to violence.