Lane Logo

Lane Bookstore

Lane HomeTransparent Spacer
Search Lane

Information Books Merchandise Purchasing

 3rd Floor Center Building, 4000 E. 30th Ave.
Eugene, OR 97405 PH: (541) 463-5256

Tab Bar

Finding and Purchasing Books  …   Returning Books   …   Buyback

Transparent spacer

Returning Books:

Returns on books are accepted during the first week of each term. Always be sure to read the refund policy stapled to your receipt for the exact dates. (See the online Bookstore schedule.)

Requirements for returning books:

Receipt
  • Present your original receipt. It is required for any refund.
     

  • Present a current photo ID and proof of L number. (Acceptable proof of L number is a copy of your student schedule printed from ExpressLane.)
     

  • Books must be in their original condition for a full refund. No refunds on books that have been damaged by liquid.
     

  • No cash refunds on any charged purchases. Refunds will be credited to the account charged.
     

  • See our Merchandise Section to learn about returning other merchandise.

 

Book Runner

TIPS FOR SUCCESS: How to get a refund...

To receive a full refund on books that you purchased new, the Bookstore must be able to resell the book as new. Since books are accepted for a full refund only if they are in pristine condition, please consider the following:

  • Inspect books before you purchase them to ensure that there is no damage that may have occurred during shipping and handling.
     

  • Caution! Book bags often damage books. Don't tote your books in your book bag until you are certain you will not need to return the book.
     

  • Keep your books safe from liquids and moisture. Exposure to liquids will cause books to discolor, wrinkle and mildew. The Bookstore will not accept returns on books that have been damaged by liquids.
     

  • Don't write, highlight, or otherwise mark in a book until you are certain that you will need it for your class.

Back To Top


Return to: College Departments | Student Services | Lane Home | Bookstore Main
 

Please direct comments about this page to: Vicki Colley
URL: http://www.lanecc.edu/bookstore/books/refunds.htm
Revised: 8/19/03
© 1998 - Present Lane Community College